HUD & Tax Credit Property Manager Assistant

Mercy Housing; Santa Cruz (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

Dental and Vision

PTO time

Holidays

403b match

Early close Fridays

Holiday hours

Volunteer time

Parental Leave

Life Insurance

Employee Assistance Plan

Pet Insurance

Job summary

Mercy Housing is seeking an Assistant Property Manager to join the Property Manager in day-to-day operations of an on-site California property. Strong HUD and Tax Credit experience is essential to ensure compliant, resident-focused service.

You will provide customer service to residents and help coordinate front desk and maintenance activities. Role involves rent collection, leasing from application to move-in, and responding to service requests, with potential after-hours work as needed.

Qualifications

• High School Diploma or equivalent is required.
• Preferred experience in administrative, office, or customer service roles.
• Knowledge of local and federal housing laws is a plus.

Responsibilities

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer service requests.
• May work outside normal business hours to respond to the needs of the property.

Skills

Customer service

Administrative tasks

Leasing support

Attention to detail

Data entry

Education

High School Diploma or equivalent

Tools

Property management software

Job description

Mercy Housing is seeking an Assistant Property Manager to join the Property Manager in day-to-day operations of an on-site California property. Strong HUD and Tax Credit experience is essential to ensure compliant, resident-focused service.

You will provide customer service to residents and help coordinate front desk and maintenance activities. Role involves rent collection, leasing from application to move-in, and responding to service requests, with potential after-hours work as needed.