Leasing & Property Manager

WorkBay; San Antonio (TX); On-site; USD 54,000 - 72,000; Full time

Job summary

WorkBay in San Antonio seeks a Leasing & Property Manager to drive tenant acquisition, manage showings, and nurture relationships across the portfolio.

In this role you will use WorkBay CRM and Appfolio to track leads, sign leases, coordinate move-ins and renewals, and support ongoing property operations.

Ideal candidates have 2+ years in B2B sales or property management, strong communication, and a proactive, detail-oriented mindset.

Qualifications

• 2+ years of B2B sales, account management, or outside sales.
• Real estate or property management experience is helpful but not required.
• Bilingual Spanish and English is a plus, but not required.
• Proven time management skills.

Responsibilities

• Manage tenant showings and post-showing leads.
• Conduct in-person showings of properties with prospective tenants.
• Use WorkBay CRM to track tenant leads and maintain a robust lead pipeline.
• Develop tenant leads through cold calling and competitor site visits.
• Sign tenants to WorkBay-approved leases and assist with move-ins/outs.
• Explain Appfolio app, CRM, and lease-up processes to tenants.
• Facilitate move-in and move-out procedures and renewals.
• Maintain positive relationships with tenants and assist with day-to-day requests.
• Assist with property visits, maintenance reporting, and branding development.

Skills

Strong interpersonal skills

Time management

Phone etiquette

Customer service

Multitasking

Tools

HubSpot

Salesforce

WorkBay CRM

Job description

San Antonio, Texas – Leasing & Property Manager- Base Bonus $60K OTE

Business Development

• Manage tenant showings and post-showing leads
• Conduct in-person showings of properties with prospective tenants
• Use WorkBay CRM program to track tenant leads and maintain a robust lead pipeline
• Development tenant leads through cold calling and competitor site visits

Lease Management

• Bring leads to a successful close by signing tenants to WorkBay-approved leases
• Understand & assist with Appfolio app, CRM, & lease-up processes & explain the lease to incoming tenants
• Facilitate the move-in and move-out of tenants (keys, etc.)
• Assist with lease renewals and customer retention
• Conduct move-out security deposit reviews of departing tenants
• Assist with evictions as needed

Tenant Support and Retention

• Maintain positive relationships with existing and prospective tenants.
• Assist tenants with onboarding (insurance, licensing, deposit, payments, pictures, etc.)
• Make daily visits to tenants – building and confirming tenant satisfaction and loyalty
• Assist with additional key, signage, and other tenant requests
• Assist with tenants’ day-to-day issues

Property Management

• Conduct site visits and inspections
• Help manage properties by reporting tenant and property maintenance requests
• Learn to operate our property management software (Appfolio)
• Facilitate successful tenant support from the home office

WorkBay Business and Brand Development

• Be the WorkBay eyes and ears in your respective market
• Assist with future property acquisitions via on-site visits, inquiries, and cold calls
• Assist with any other responsibilities at WorkBay’s discretion
• Strive to exceed WorkBay and tenant expectations in all areas

Qualifications

• Strong interpersonal skills
• Prefer 2 or more years of strong performance in business-to-business sales (B2B sales), account management, business development, or outside sales
• Real estate or property management experience is helpful but not required
• Bilingual: Spanish and English speaking is a plus, but not required
• Proven time management skills
• Excellent phone etiquette and demonstrated customer service skills
• Proactive approach to problem solving with the ability to influence positive outcomes
• Strong attention to detail; self-directed; and the ability to multitask
• Experience with Hubspot or comparable CRM tools (Salesforce) to manage pipelines