Leasing Professional - Elevate Community & Resident Experience

TAM Residential; Humble (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401K and life insurance

PTO and holiday pay

30+ hours weekly benefits eligibility

Job summary

TAM Residential in Humble, TX is seeking a Leasing Professional to welcome prospects and residents, conduct property tours, and guide applicants through the leasing process with professionalism and care.

You will handle phone and email inquiries, maintain the leasing office and model units, stay informed on local market conditions, and collaborate with local businesses to drive occupancy while delivering outstanding customer service.

Qualifications

• Experience delivering excellent customer service in a leasing or retail setting.
• Ability to greet, qualify, and tour prospects with professionalism.
• Basic math for rent calculations and deposits.

Responsibilities

• Maintain the leasing office and model apartments to the highest standards of cleanliness and professional appearance.
• Greet, qualify, and tour prospective residents; effectively present the features and benefits of the community to secure new leases.
• Professionally handle all phone and email inquiries, ensuring prompt and courteous follow-up.
• Accurately explain lease agreements, policies, and procedures to new residents.
• Verify completion of all move-in documentation and coordinate move-in dates with the Community Manager.
• Generate, understand, and utilize daily, weekly, and monthly leasing reports.
• Maintain knowledge of local market conditions by shopping competitive properties and monitoring rental rates.
• Build and maintain strong relationships with local businesses, merchants, and referral sources.
• Promote resident retention by assisting with renewal efforts, resident events, and community communications.
• Conduct move-in follow-ups to ensure resident satisfaction.
• Consistently uphold Fair Housing laws, company policies, and professional standards.
• Arrive to work on time, maintain a neat, professional appearance, and demonstrate courteous, respectful interactions with residents, prospects, and team members.

Skills

Strong verbal and written comms

Interpersonal skills

Customer service

Organizational skills

Basic math

Valid driver's license

Tools

Entrata

Job description

TAM Residential in Humble, TX is seeking a Leasing Professional to welcome prospects and residents, conduct property tours, and guide applicants through the leasing process with professionalism and care.

You will handle phone and email inquiries, maintain the leasing office and model units, stay informed on local market conditions, and collaborate with local businesses to drive occupancy while delivering outstanding customer service.