Leasing Office Admin — Growth Perks & Flexible Benefits

Hickam Communities; Honolulu (HI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Time off

401(k) match

Medical/Dental/Vision

FSA

Disability & Life

Tuition reimbursement

Wellness program

Employee assistance

Job summary

Hickam Communities in Honolulu, HI is seeking an Administrative Assistant to support the Leasing Office and perform confidential secretarial duties. The role requires strong clerical skills and a customer-focused approach to residents and staff.

As a full-time team member, you will handle applications, data entry, office management, and coordination with Leasing Managers and consultants to ensure smooth leasing operations and a high-quality living experience for residents.

Qualifications

• High School Diploma or GED required; Bachelor's in a business-related field preferred.
• Minimum 1–3 years experience in an administrative role.
• 2–5 years HR or administrative experience preferred.
• Experience with computer systems including web-based applications and Microsoft Office.
• Able to summarize and communicate moderately complex information in varied written and verbal formats.
• Able to provide a high level of customer service to internal and external customers.
• Able to manage multiple assignments and tasks and work under pressure.
• Must have a current vehicle license in good standing and meet driving records standards.

Responsibilities

• Attend weekly team meetings and trainings as requested.
• Review prospective residents’ applications to verify their qualifications for the community according to all company, local, state, federal and other applicable laws and regulations.
• Handle telephone inquiries, internet leads and walk-in traffic and manage lead follow up through CRM.
• Utilize features/benefits, selling to communicate community value.
• Responsible for ensuring coverage of office hours and maintaining office supply inventory
• Promote positive resident relations by working to make the living experience, particularly first impressions, of the highest quality
• Communicate effectively with internal and external customers with respect to differences in cultures, values, beliefs and ages.
• Perform administrative functions required to lease property (to include processing applications, data entry, general correspondence, waitlist maintenance and resident files).
• Execute projects assigned by Leasing Manager
• Support the Leasing Manager and leasing consultants with all aspects of Leasing Operations

Skills

Customer service

Communication

Microsoft Office

Office administration

Education

High School Diploma or GED

Bachelor's degree in business-related field (preferred)

Tools

CRM systems

Microsoft Office

Job description

Hickam Communities in Honolulu, HI is seeking an Administrative Assistant to support the Leasing Office and perform confidential secretarial duties. The role requires strong clerical skills and a customer-focused approach to residents and staff.

As a full-time team member, you will handle applications, data entry, office management, and coordination with Leasing Managers and consultants to ensure smooth leasing operations and a high-quality living experience for residents.