Leasing & Occupancy Specialist - Affordable Housing Pro

Knoxville's Community Development Corporation; Knoxville (TN); On-site; USD 38,000 - 46,000; Full time

Job summary

Knoxville's Community Development Corporation (KCDC) seeks a Leasing and Occupancy Specialist to support the leasing office and perform clerical tasks. You will lease vacant apartments, manage daily office procedures, and maintain compliance with LIHTC and other programs.

The role requires strong customer service, attention to detail, and proficiency in Yardi and Microsoft Office. Bilingual Spanish is a plus.

Qualifications

• High School Diploma or GED and a minimum of one (1) year of clerical support experience.
• Knowledge of Yardi and MS Office Suite.
• Ability to learn KCDC policies and procedures and applicable regulations.

Responsibilities

• Greet visitors, applicants, and residents and answer the office phone professionally.
• Provide excellent customer service by addressing resident concerns and requests.
• Maintain and organize resident files according to established formats.
• Enter and update information in Yardi property management software.
• Update waiting list to minimize vacancy loss in compliance with regulations.
• Prepare documents for lease signings, court hearings, and other meetings.

Skills

Customer service

Time management

Communication

Organization

Spanish language

Education

High School Diploma or GED

Tools

Yardi

Microsoft Office

Job description

Knoxville's Community Development Corporation (KCDC) seeks a Leasing and Occupancy Specialist to support the leasing office and perform clerical tasks. You will lease vacant apartments, manage daily office procedures, and maintain compliance with LIHTC and other programs.

The role requires strong customer service, attention to detail, and proficiency in Yardi and Microsoft Office. Bilingual Spanish is a plus.