Leasing & Marketing Specialist

LV Collective; College Park (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

LV Collective in College Park, MD, is seeking a Leasing & Marketing Assistant to energize resident experiences through tours, leasing support, and marketing activities. You will manage CRM leads, assist with event planning, and collaborate on marketing initiatives while delivering exceptional customer service.

Ideal candidates are campus-connected, organized, and proactive, with a passion for sales, marketing, and community-building.

Qualifications

• Engage with people and make them feel welcome.
• Involved on campus and well-connected within student life or social circles.
• Organized and detail-oriented, able to manage multiple responsibilities efficiently.
• Strong communicator with a positive, customer-focused approach.
• Energetic and adaptable, thriving in a fast-paced environment.
• Passionate about marketing, sales, and creating a vibrant community.
• Team player who takes initiative and is eager to learn.

Responsibilities

• Be a brand ambassador—greet prospective residents with energy and enthusiasm, providing tours that showcase everything the property has to offer.
• Assist with lease applications and ensure a seamless, efficient process for future residents.
• Utilize CRM to track leads, manage prospect interactions, and ensure a seamless leasing experience from initial inquiry to signed lease.
• Deliver exceptional customer service to both current and prospective residents—be the go-to person for their needs.
• Assist with front desk operations, handling inquiries, answering calls, and responding to emails professionally and promptly.
• Plan and execute engaging resident events that align with the brand.
• Collaborate with the Social Media Intern to align marketing content with leasing and community engagement efforts.
• Ensure the tour path is always on point, creating a standout first impression—if you’ve got an eye for interior design or love a well-curated space, this one’s for you!
• Stay ahead of the competition—shop other properties, track trends, and contribute fresh marketing ideas.
• Work closely with leadership to strategize and overcome roadblocks, ensuring leasing success.
• Participate in LV Collective’s training programs to sharpen your leasing, marketing, and customer service skills.
• Support the Leasing Manager in coaching and mentoring new team members on sales and leasing techniques.
• Assist with special projects, outreach efforts, and creative marketing campaigns to drive leasing momentum.
• Assist with other duties and special projects as assigned.
• Availability to work evenings and weekends as needed.

Skills

People skills

Campus presence

Organization

Communication

Adaptability

Marketing enthusiasm

Team player

Tools

CRM

Job description

LV Collective in College Park, MD, is seeking a Leasing & Marketing Assistant to energize resident experiences through tours, leasing support, and marketing activities. You will manage CRM leads, assist with event planning, and collaborate on marketing initiatives while delivering exceptional customer service.

Ideal candidates are campus-connected, organized, and proactive, with a passion for sales, marketing, and community-building.