Leasing Manager: Lead, Grow & Delight Residents

CLS Living; Houston (TX); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

PTO

401(k) matching

Health/Dental/Vision Insurance

HSA & FSA

Life Insurance & Parental Leave

EAP

Relocation Assistance

Professional Development

Flexible Work Environment

Unmatched Company Culture

Job summary

CLS Living is seeking an energetic Leasing Manager to join our design-forward communities. You’ll be the face of the property, delivering exceptional customer service and driving leasing performance while supporting team development.

You will lead leasing and marketing efforts, conduct campus/outreach initiatives, and ensure accurate records, finance alignment, and high resident satisfaction. A strong candidate thrives in a people-centered, ownership-driven culture and can balance operations

Qualifications

• Bachelor’s degree preferred or 2–5 years in student or multifamily housing.
• Strong working knowledge of Microsoft Outlook, Word, and Excel.
• Experience with property management software, preferably Entrata.
• Familiarity with both market-rate and LIHTC programs is a plus.
• Understanding and adherence to Fair Housing and EEO laws.

Responsibilities

• Support the Property Manager in cultivating a motivated, high-performing team.
• Lead by example through professional communication, integrity, and a results-driven mindset.
• Promote a friendly, service-oriented office environment that prioritizes resident satisfaction.
• Drive leasing efforts to achieve and maintain target occupancy (goal: 99%).
• Implement and monitor leasing goals, renewal programs, and resident retention strategies.
• Actively conduct outreach marketing on campus and with local businesses.
• Support the development and execution of an annual marketing plan.
• Maintain in-depth knowledge of the property and local competitors through regular market research.
• Ensure all digital and print marketing materials are current, professional, and aligned with brand standards.
• Coordinate and promote resident events and community-building functions.
• Represent the property at university functions and in student programming partnerships.
• Deliver first-class service to residents, prospects, and parents.
• Resolve resident concerns professionally and promptly.
• Build and maintain positive relationships with residents, staff, university contacts, and the broader community.
• Foster a sense of community and harmony throughout the property.
• Maintain accurate and up-to-date records in property management software.
• Process leases and administrative paperwork efficiently and accurately.
• Support property upkeep and curb appeal by identifying areas for improvement and contributing where needed.
• Assist in achieving NOI targets through effective leasing and cost management.
• Support rent collection efforts to meet or exceed a 98% collection rate.
• Proactively identify ways to improve revenue and reduce expenses in line with budget goals.

Skills

Leadership

Staff development

Marketing coordination

Budgeting

Resident relations

Education

Bachelor’s degree preferred; or 2–5 years in student or multifamily housing

Tools

Entrata

Microsoft Office

Job description

CLS Living is seeking an energetic Leasing Manager to join our design-forward communities. You’ll be the face of the property, delivering exceptional customer service and driving leasing performance while supporting team development.

You will lead leasing and marketing efforts, conduct campus/outreach initiatives, and ensure accurate records, finance alignment, and high resident satisfaction. A strong candidate thrives in a people-centered, ownership-driven culture and can balance operations