Leasing Manager: Drive Occupancy & Resident Experience

MountainCreek Properties Management; Charleston (WV); Presencial; USD 35 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) matching

Dental insurance

Health insurance

Vision insurance

Paid time off

Employee discounts

Opportunity for advancement

Resumo da oferta

MountainCreek Properties Management is seeking a Leasing Manager in Charleston, WV to maintain high occupancy and resident satisfaction. You will guide prospective residents through tours and the leasing process, coordinate with the management team, and drive occupancy goals while representing company standards.

You will market the community, handle applications and screenings, and build strong resident relationships. The role requires weekend/evening flexibility and solid organizational skills.

Qualificações

• Experience in leasing, property management, sales or customer service.
• Strong communication, sales and negotiation skills; able to multitask in a fast-paced environment.
• Proficiency with Microsoft Office and property management software (AppFolio or similar).
• Knowledge of fair housing laws and leasing regulations.
• Availability to work weekends and evenings as required.
• Excellent organizational abilities and attention to detail.

Responsabilidades

• Greet prospective residents, give tours and highlight amenities and benefits.
• Respond to inquiries via phone, email, or online platforms and schedule tours.
• Guide applicants through submission, screening and lease signing.
• Meet or exceed leasing and occupancy goals by converting leads to leases.
• Assist in marketing plans, social media, email campaigns and events.
• Keep property listings up-to-date with pricing and descriptions across platforms.
• Orient new residents on community rules, amenities, and resources.
• Address resident complaints promptly to maintain satisfaction.
• Monitor maintenance progress and coordinate with the maintenance team.
• Process rental applications, income verification, background checks and credit screenings.

Conhecimentos

Communication

Sales

Negotiation

Microsoft Office

AppFolio or similar

Fair housing knowledge

Time management

Ferramentas

AppFolio

Microsoft Office

Descrição da oferta de emprego

MountainCreek Properties Management is seeking a Leasing Manager in Charleston, WV to maintain high occupancy and resident satisfaction. You will guide prospective residents through tours and the leasing process, coordinate with the management team, and drive occupancy goals while representing company standards.

You will market the community, handle applications and screenings, and build strong resident relationships. The role requires weekend/evening flexibility and solid organizational skills.