Leasing Manager: Affordable Housing & Subsidy Coordination

CROSSROADS RHODE ISLAND; Providence (RI); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Recovery Friendly Workplace

Job summary

Crossroads Rhode Island is seeking an experienced Leasing Manager to oversee the full leasing and occupancy process for Summer Street Apartments, a 176-unit Permanent Supportive Housing community serving adults who have experienced homelessness.

The Leasing Manager will independently manage the leasing process from application and eligibility through move-in, certification, ongoing recertification, and move-out, while coordinating with residents, property management, supportive services,

Qualifications

• Assoc degree in business administration, property management, housing, or related field.
• 3–5 years of experience in affordable housing or property management.
• LIHTC certification required or ability to obtain within six months.
• Experience with subsidy programs and housing agencies preferred.

Responsibilities

• Manage the full leasing workflow, including applications, eligibility, certifications, recertifications, vacancies, move-ins, move-outs, and re-occupancy.
• Interview prospective residents, process applications, communicate requirements, and provide guidance throughout the leasing process.
• Show vacant apartments and coordinate the process from unit availability through approval and move-in.
• Conduct re-examinations, recertifications, inspections, move-in orientations, and move-in and move-out inspections.
• Prepare leases, certifications, addenda, notices, security deposit documentation, and other required leasing materials.
• Calculate and review rent and income using RealPage and other applicable systems, identifying and resolving discrepancies.
• Maintain complete and accurate resident files, leasing records, certifications, and property management system information.
• Apply HUD, LIHTC, public housing agency, and other affordable housing requirements to leasing and occupancy activities.
• Coordinate with Compliance and other departments for audits, monitoring reviews, inspections, and regulatory requirements.
• Coordinate monthly subsidy and rental assistance billing, working closely with Finance, public housing agencies, funders, and other partners to resolve discrepancies and outstanding payments.
• Respond to resident questions and concerns related to leasing, occupancy, rent, and documentation.
• Serve as a key liaison with public housing agencies, subsidy providers, funders, and other external partners.
• Identify opportunities to improve leasing procedures, quality assurance, vacancy management, billing, and overall workflow.
• Other duties as assigned

Skills

Leasing expertise

Attention to detail

Communication

Multitasking

Regulatory knowledge

Education

Assoc degree in business/property/housing

LIHTC certification

Experience equivalency

Tools

Microsoft Office

RealPage

Property management software

Job description

Crossroads Rhode Island is seeking an experienced Leasing Manager to oversee the full leasing and occupancy process for Summer Street Apartments, a 176-unit Permanent Supportive Housing community serving adults who have experienced homelessness.

The Leasing Manager will independently manage the leasing process from application and eligibility through move-in, certification, ongoing recertification, and move-out, while coordinating with residents, property management, supportive services,