Leasing Leader: Grow Sales & Team Performance

TRL Systems, Inc.; New Jersey; Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Medical, dental, and vision

Disability and life insurance

401(k) with employer match

Paid time off

Résumé du poste

Mill Creek Residential seeks a Leasing Manager to lead all aspects of the leasing process, set sales goals, and develop innovative strategies to meet objectives. You will coach Leasing Consultants and monitor team performance to drive occupancy and value.

In addition to daily leadership duties, you will manage customer service standards, conduct property tours, analyze market surveys, and partner with marketing to optimize occupancy in New Jersey communities.

Qualifications

• High School diploma or equivalent (GED), Bachelor’s degree or related experience preferred
• 3+ years of sales experience
• Commitment to, and passion for, providing outstanding customer service
• Strong communication skills (written and verbal)
• Multi Family or related property management experience, retail sales or hospitality experience

Responsabilités

• Understand, support, and embody the customer experience vision and brand promise for Mill Creek Residential
• Communicate service guarantees and customer service standards to prospective and current residents
• Take ownership to personally address and resolve customer concerns in a timely professional manner
• Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers
• Provide coaching to Leasing Consultants in sales, lead management, and additional leasing topics
• Participate in monthly property renewal program to increase resident retention
• Ensure merchandising plans for the community align with brand standards
• Address and complete all other duties as assigned
• Understand the community’s budgeted occupancy, rents and leasing needs then set weekly and monthly leasing goals
• Conduct prospect tours and lease apartments as needed
• Monitor and analyze operations reports and market surveys to assess marketing effectiveness
• Manage Entrata tasks and leads daily
• Manage all social media, ILS’s, postings on Craigslist, and ensure information is up to date
• Ensure the office, clubroom, models are in impeccable condition

Connaissances

Leadership

Communication

Training

Mentoring

Customer service

English proficiency

Traveling

Market knowledge

Formation

High School diploma or GED

Bachelor’s degree or related experience preferred

Outils

Entrata

Yardi

Revenue management software

Microsoft Word

Excel

Description du poste

Mill Creek Residential seeks a Leasing Manager to lead all aspects of the leasing process, set sales goals, and develop innovative strategies to meet objectives. You will coach Leasing Consultants and monitor team performance to drive occupancy and value.

In addition to daily leadership duties, you will manage customer service standards, conduct property tours, analyze market surveys, and partner with marketing to optimize occupancy in New Jersey communities.