Leasing & Guest Experience Specialist

Socket.dev; Fairfax (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Discretionary annual bonus

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401k Matching

Paid Maternal Leave

Parental Leave

Learning reimbursement opportunities

Job summary

The Scion Group LLC is hiring an Experience Team Member for an on-site property role focused on delivering exceptional customer experiences, tours, and community engagement. You will join a fast-paced team that values hospitality, proactive service, and collaborative problem-solving.

Ideal candidates are customer-centric, flexible, and able to handle varying duties across marketing, administration, and customer service.

Qualifications

• Customer-centric mindset.
• Agility & flexibility with a frequently changing environment.
• Strong communication & interpersonal skills with a diverse population.
• Reliability & self-discipline.
• Availability to work during summer, holidays, and Turn periods.

Responsibilities

• Prioritize interactions and communicate with customers. Provide tours of the community and amenities.
• Provide feedback on sales barriers and customer objections to management.
• Execute sales and engagement initiatives as outlined by management.
• Suggest local marketing opportunities and messaging.

Skills

Customer-centric mindset

Agility & flexibility

Communication & interpersonal

Reliability & self-discipline

Summer/holiday availability

Job description

The Scion Group LLC is hiring an Experience Team Member for an on-site property role focused on delivering exceptional customer experiences, tours, and community engagement. You will join a fast-paced team that values hospitality, proactive service, and collaborative problem-solving.

Ideal candidates are customer-centric, flexible, and able to handle varying duties across marketing, administration, and customer service.