Leasing & Experience Consultant - Resident Experience

Prime Residential; San Diego (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO & holidays

Parental leave

401(k) retirement plan

Job summary

Prime Residential is seeking a Leasing & Experience Consultant for Coral Bay in San Diego, CA. You will be the primary contact for current and prospective residents, delivering outstanding service and guiding them through tours, inquiries, and lease processes.

Join a on-site property management team and help showcase the community, amenities, and services while maintaining high standards of hospitality and compliance with housing laws.

Qualifications

• Experience in property management or sales preferred.
• Valid driver's license for operating community vehicles and/or golf carts.
• Strong customer service experience.

Responsibilities

• Warmly greet prospects, determine their needs, and professionally present the community and amenities.
• Handle inquiries via phone, email, and text, providing efficient customer service.
• Conduct community tours and assist with lease applications and verifications.
• Research competitive properties and suggest innovative marketing ideas.
• Build and maintain relationships with residents through activities and communications.
• Organize and participate in resident functions and address resident concerns.
• Ensure office and community areas are in pristine condition and assist with move-in processes.
• Facilitate move-in orientations and provide exceptional hospitality.
• Serve as a liaison between residents, service team members, and management.
• Promote community amenities and services, and manage resident inquiries.
• Complete lease and renewal paperwork efficiently.
• Update and maintain activity reports and resident records.
• Adhere to fair housing laws and company policies.
• Participate in training and ensure compliance with company standards.

Skills

Customer service

Sales

Relationship building

Communication

Education

Experience in property management or sales

Job description

Prime Residential is seeking a Leasing & Experience Consultant for Coral Bay in San Diego, CA. You will be the primary contact for current and prospective residents, delivering outstanding service and guiding them through tours, inquiries, and lease processes.

Join a on-site property management team and help showcase the community, amenities, and services while maintaining high standards of hospitality and compliance with housing laws.