Leasing Coordinator (Secure Property Management)

Reliant Realty; Franklin (TN); On-site; USD 36,000 - 54,000; Full time

Job summary

Reliant Realty in Franklin, TN is seeking a Leasing Administrator to support property managers by handling leasing administration, tenant onboarding, and inbound calls. You will process rental applications within 24 hours, coordinate approvals, prepare leases, and manage the tenant onboarding experience.

You will input listings into systems, manage lockbox deployment, coordinate move-ins, track leasing pipeline, and provide cross-coverage for maintenance coordination when needed, ensuring smooth

Qualifications

• Experience handling leasing processes and tenant onboarding.
• Ability to manage multiple inquiries and coordinate with property managers.

Responsibilities

• Process rental applications within 24 hours.
• Coordinate approvals with PMs and prepare leases.
• Follow up with tenant leads daily.
• Input listings into systems and manage lockboxes.
• Coordinate all move-ins and ensure documentation and keys are ready.
• Track leasing pipeline and provide status updates.
• Answer inbound calls and route them appropriately.
• Fully cover Maintenance Coordinator role when needed.

Skills

Leasing administration

Tenant onboarding

Phone handling

Communication

Job description

This role supports all Property Managers by handling leasing administration, tenant onboarding, and inbound communication (phones).

Core Responsibilities

Leasing & Applications

• Process rental applications within 24 hours
• Coordinate approvals with PMs
• Prepare and execute leases
• Follow up with all tenant leads daily

Listings

• Input all listings into various systems
• Ensure lockboxes are assigned/deployed

Move-Ins

• Coordinate all move-ins
• Ensure documentation, keys, and communication are complete
• Manage tenant onboarding experience
• Ensure lockboxes are returned

Administrative Support

• Support PMs with documentation and communication
• Track leasing pipeline and status updates

Phones (Primary Responsibility)

• Answer inbound office calls
• Route calls appropriately (PM vs maintenance vs admin)
• Provide basic tenant/owner support when possible

Cross-Coverage Requirement

• Must be able to fully cover Maintenance Coordinator role when needed