Property / Lease Coordinator - Four D's

Socket.dev; Pembroke (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Socket.dev is seeking a Property/Lease Coordinator to manage lease administration, tenant communication, and property records for residential and commercial properties in Pembroke, NC. You will coordinate move-ins/outs, respond to tenant inquiries, and work closely with maintenance staff and vendors.

The role involves maintaining lease files, tracking deadlines, and supporting management with reports and documentation to ensure compliance and smooth operations.

Qualifications

• Experience with lease administration and tenant communications is preferred.
• Ability to manage multiple properties, tenants, deadlines and work orders.
• Strong organizational skills and meticulous record-keeping are required.

Responsibilities

• Coordinate lease administration: new leases, renewals, extensions, notices and related documents.
• Communicate with tenants regarding lease requirements, rent questions, maintenance concerns and inspections.
• Assist with daily property management tasks for residential/commercial properties.
• Receive and coordinate maintenance requests with vendors and staff; schedule repairs.
• Manage move-in/move-out paperwork, keys, and property condition documentation.
• Track rent status and maintain payment documentation as directed by management.
• Prepare notices and maintain organized tenant, property, vendor, inspection, and lease records.
• Support the Property Manager with reporting, correspondence, and scheduling.

Skills

Organizational skills

Time management

Communication skills

Multitasking

Attention to detail

Record keeping

Professional demeanor

Computer literacy

Email

Office suite

Tools

Property management software

Email

Office suite

Job description

Position Summary

The Property/Lease Coordinator is responsible for coordinating lease administration, tenant communication, property documentation, maintenance requests, inspections, and other daily property management activities. The coordinator works closely with management, tenants, maintenance personnel, and vendors to help ensure properties are professionally maintained, lease requirements are followed, and tenant needs are addressed efficiently.

Key Duties and Responsibilities

• Lease Administration:Prepare and organize new leases, renewals, extensions, addendums, notices, and other lease-related documents. Maintain accurate lease files and track lease start and end dates, rent amounts, deposits, and renewal deadlines.
• Tenant Coordination:Communicate with tenants regarding lease requirements, property policies, rent questions, maintenance concerns, inspections, move-ins, and move-outs.
• Property Coordination:Assist with the daily needs of residential and/or commercial properties. Maintain property and tenant records, schedule inspections, and follow up on identified property issues.
• Maintenance and Vendor Coordination:Receive maintenance requests, coordinate work orders with maintenance personnel and outside vendors, schedule repairs, and follow up to confirm work has been completed.
• Move-In and Move-Out Coordination:Coordinate keys, required paperwork, inspections, property condition documentation, and other steps associated with tenant move-ins and move-outs.
• Rent and Account Support:Track rent status, communicate regarding outstanding balances as directed by management, maintain payment documentation, and provide necessary information to management or accounting personnel.
• Compliance and Documentation:Maintain organized tenant, property, vendor, inspection, and lease records. Prepare notices and correspondence under management direction and assist with ensuring company procedures and lease requirements are followed.
• Office and Management Support:Prepare reports, update property management systems and records, answer calls and emails, schedule appointments, assist the Property Manager or Broker, and help address routine tenant and property concerns.

Skills and Qualifications

• Strong organizational and time-management skills.
• Professional written and verbal communication skills.
• Ability to manage multiple properties, tenants, deadlines, and work orders.
• Attention to detail and ability to maintain accurate records.
• Ability to communicate professionally with tenants, vendors, maintenance staff, and management.
• Basic computer skills and ability to use email, office software, and property management systems.
• Knowledge of leasing or property management practices is preferred.
• Ability to maintain confidentiality and handle sensitive tenant and business information professionally.

General Expectations

The Property/Lease Coordinator is expected to provide professional and dependable support to the property management team, maintain organized records, communicate promptly, follow company policies and management direction, and contribute to efficient property and lease operations.