Leasing Coordinator — Growth, ESOP & Great Benefits

Liberty Military Housing; Norfolk (VA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Platinum-Level Medical, Dental & V

Vision Coverage

Employee Stock Ownership Plan (ESOP)

401(k) Retirement Plan with Company 1

Education Reimbursement up to $5,250/​

Paid Time Off

10 paid holidays

Wellness Benefits

Bonus Incentives

Career Growth Opportunities

Life Insurance

Job summary

Liberty Military Housing is seeking a Leasing Coordinator in Norfolk, VA to support sales goals, follow up with prospective residents, assist customers through multiple communication channels, and manage lease paperwork in Yardi. You will prepare site and regional reports, design marketing materials, and keep LeaseHawk and LeaseLabs workflows up to date.

Your role emphasizes clear communication, teamwork, and attention to detail in a fast-paced environment with growth opportunities and strong

Qualifications

• Excellent verbal and written communication skills including ability to communicate effectively with internal and external customers.
• Computer proficiency (MS Office – Word, Excel).
• High school diploma or GED required.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and in a team environment.
• Excellent time management and follow up skills.
• Must be detail oriented.
• Must be able to talk, listen and speak clearly on the telephone.

Responsibilities

• Assist prospective residents with information regarding the housing process.
• Answer telephone, return missed calls, check voicemail, prospect follow up.
• Ensures all lease paperwork is completed and entered into Yardi, audit leases.
• Responding to and managing resident complaints and/or service issues and coordinate with appropriate staff to address and resolve resident concerns.
• Compile multiple daily/weekly/monthly reports.
• Provide written and verbal communication to team, prospects, and residents.
• Manage the lifecycle of residents and run report to audit program within LeaseHawk.
• Contact all new applicants.
• Create marketing flyers through LeaseLabs program.
• Update our website regarding pricing and specials and work with site on changes that need to be made.
• Post marketing ads and respond/follow up with leads.

Skills

Communication skills

MS Office

Phone etiquette

Education

High School Diploma or GED

Tools

Yardi

LeaseHawk

LeaseLabs

Job description

Liberty Military Housing is seeking a Leasing Coordinator in Norfolk, VA to support sales goals, follow up with prospective residents, assist customers through multiple communication channels, and manage lease paperwork in Yardi. You will prepare site and regional reports, design marketing materials, and keep LeaseHawk and LeaseLabs workflows up to date.

Your role emphasizes clear communication, teamwork, and attention to detail in a fast-paced environment with growth opportunities and strong