Leasing Consultant – Performance Bonuses & Growth

Lexington; Lexington (KY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Hourly pay

Training & development

PTO & holidays

Performance bonuses

401K & matching

Medical insurance

Dental insurance

Vision insurance

HSA

Life insurance

Parental leave

Job summary

Cooper Street Capital in Lexington, KY is seeking a Leasing Consultant to drive leasing initiatives and lead property tours for prospective residents. You will showcase the community, determine needs, present amenities, and close leases while delivering excellent customer service.

You will participate in outreach marketing, maintain a polished leasing office, and support daily reporting and market research to boost occupancy and resident satisfaction.

Qualifications

• 1–3 years experience in real estate and/or marketing or sales preferred.
• Awareness of rental landscape in Lexington, KY.
• Proficient knowledge and willingness to learn Microsoft Office Suite, Email, Dropbox, Google Drive, and Online Databases like Entrata and Appfolio

Responsibilities

• Maintain a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
• Maintain work area in a clean and organized manner.
• Inspect models and make ready vacancies daily to ensure cleanliness.
• Answer incoming phone calls and handle each call whether it is a prospect call, current resident, service request, etc. Transfer calls to Manager when appropriate.
• Greet prospective residents, qualify and determine their needs and preferences, professionally present the community and specific apartment(s) while pointing out features and benefits.
• Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing the property and for improving resident satisfaction.
• Perform outreach marketing duties.
• Correctly complete all lease applications, process application verification and notify prospective residents of results.
• Complete all lease paperwork including related addenda per CSC policy.
• Accept rent and deposit – not to include cash or incomplete money orders. Provide receipt upon request.
• Complete Guest Information form on all prospects, send thank you notes and perform follow up.
• Enter phone and/or walk-in traffic from Guest Cards into the computer daily
• Physically inspect property when on grounds, pick up litter and report any service needs to Manager, to include cluttered patios, inoperable vehicles, broken windows, water leaks, etc.
• Inventory office supplies on a weekly basis. Report needs to manager.
• Organize and file appropriate reports, leases and paperwork daily.
• Attend company meetings when requested.
• Document all resident communication (verbal and written) in lease file conversation log.
• Assist Manager in preparation of daily and weekly reports, market surveys, etc.
• Accompany outside vendors on service request calls for occupied apartments when necessary.

Skills

Real estate sales

Marketing

Customer service

Sales lead qualification

Tools

Microsoft Office

Email

Dropbox

Google Drive

Entrata

AppFolio

Job description

Cooper Street Capital in Lexington, KY is seeking a Leasing Consultant to drive leasing initiatives and lead property tours for prospective residents. You will showcase the community, determine needs, present amenities, and close leases while delivering excellent customer service.

You will participate in outreach marketing, maintain a polished leasing office, and support daily reporting and market research to boost occupancy and resident satisfaction.