Leasing Agent

Lexington; Lexington (KY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Hourly pay

Training & development

PTO & holidays

Performance bonuses

401K & matching

Medical insurance

Dental insurance

Vision insurance

HSA

Life insurance

Parental leave

Job summary

Cooper Street Capital in Lexington, KY is seeking a Leasing Consultant to drive leasing initiatives and lead property tours for prospective residents. You will showcase the community, determine needs, present amenities, and close leases while delivering excellent customer service.

You will participate in outreach marketing, maintain a polished leasing office, and support daily reporting and market research to boost occupancy and resident satisfaction.

Qualifications

• 1–3 years experience in real estate and/or marketing or sales preferred.
• Awareness of rental landscape in Lexington, KY.
• Proficient knowledge and willingness to learn Microsoft Office Suite, Email, Dropbox, Google Drive, and Online Databases like Entrata and Appfolio

Responsibilities

• Maintain a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
• Maintain work area in a clean and organized manner.
• Inspect models and make ready vacancies daily to ensure cleanliness.
• Answer incoming phone calls and handle each call whether it is a prospect call, current resident, service request, etc. Transfer calls to Manager when appropriate.
• Greet prospective residents, qualify and determine their needs and preferences, professionally present the community and specific apartment(s) while pointing out features and benefits.
• Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing the property and for improving resident satisfaction.
• Perform outreach marketing duties.
• Correctly complete all lease applications, process application verification and notify prospective residents of results.
• Complete all lease paperwork including related addenda per CSC policy.
• Accept rent and deposit – not to include cash or incomplete money orders. Provide receipt upon request.
• Complete Guest Information form on all prospects, send thank you notes and perform follow up.
• Enter phone and/or walk-in traffic from Guest Cards into the computer daily
• Physically inspect property when on grounds, pick up litter and report any service needs to Manager, to include cluttered patios, inoperable vehicles, broken windows, water leaks, etc.
• Inventory office supplies on a weekly basis. Report needs to manager.
• Organize and file appropriate reports, leases and paperwork daily.
• Attend company meetings when requested.
• Document all resident communication (verbal and written) in lease file conversation log.
• Assist Manager in preparation of daily and weekly reports, market surveys, etc.
• Accompany outside vendors on service request calls for occupied apartments when necessary.

Skills

Real estate sales

Marketing

Customer service

Sales lead qualification

Tools

Microsoft Office

Email

Dropbox

Google Drive

Entrata

AppFolio

Job description

Who We Are:

CSC Management is a privately owned, multi-family property management firm headquartered in Aspen, CO. We own and operate a portfolio of multifamily properties throughout the United States including key markets such as Lexington, Austin, Houston,El Paso, Albuquerque, Portland, and Oklahoma City - with close to 5,000 units under management.

Job Summary:

Cooper Street Capital is looking for an outgoing, experienced, and driven Leasing Consultant in Lexington, KY. We are looking for someone to impact our marketing efforts as well as lead tours to secure leases. If you have ideas about how to broaden the exposure for our available apartments, and can envision yourself selling apartments to interested tenants, then this role is for you. You will earn bonuses for all successful leases, so you will be rewarded for your awesome sales, people skills and hard work. This Leasing Agent will be working at a new acquisition for CSC Management, you will need to be hard working and focused.

Benefits:

• Hourly Pay Rate: $16.00 - $19.00
• On-going training and development in topics relevant to the Property Management industry
• PTO, including vacation, sick, and personal time off, as well as paid holidays
• Performance Bonus Programs
• 401K & 401K Employer Matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Life insurance
• Parental leave

Responsibilities

• Maintain a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
• Maintain work area in a clean and organized manner.
• Inspect models and make ready vacancies daily to ensure cleanliness.
• Answer incoming phone calls and handle each call whether it is a prospect call, current resident, service request, etc. Transfer calls to Manager when appropriate.
• Greet prospective residents, qualify and determine their needs and preferences, professionally present the community and specific apartment(s) while pointing out features and benefits.
• Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing the property and for improving resident satisfaction.
• Perform outreach marketing duties.
• Correctly complete all lease applications, process application verification and notify prospective residents of results.
• Complete all lease paperwork including related addenda per CSC policy.
• Accept rent and deposit – not to include cash or incomplete money orders. Provide receipt upon request.
• Complete Guest Information form on all prospects, send thank you notes and perform follow up.
• Enter phone and/or walk-in traffic from Guest Cards into the computer daily
• Physically inspect property when on grounds, pick up litter and report any service needs to Manager, to include cluttered patios, inoperable vehicles, broken windows, water leaks, etc.
• Inventory office supplies on a weekly basis. Report needs to manager.
• Organize and file appropriate reports, leases and paperwork daily.
• Attend company meetings when requested.
• Document all resident communication (verbal and written) in lease file conversation log.
• Assist Manager in preparation of daily and weekly reports, market surveys, etc.
• Accompany outside vendors on service request calls for occupied apartments when necessary.

Minimum Requirements

• 1-3 years experience in real estate and/or marketing or sales preferred.
• Awareness of rental landscape in Lexington, KY
• Proficient knowledge and willingness to learn Microsoft Office Suite, Email, Dropbox, Google Drive, and Online Databases like Entrata and Appfolio

About Us:

We value progressive thinkers who bring diverse experiences and viewpoints to the table. CSC team members are systems thinkers and operational experts. We are performance driven self-starters who embody an entrepreneurial mindset and thrive in being self-directed as well as team-oriented. We enjoy working with a team to build new systems and creatively use existing resources to proactively address issues. We strive for continual improvement and excellence.

CSC is committed to equal employment opportunity. We will not discriminate against employees, or applicants for employment, on any legally-recognized basis including, but not limited to: veteran status, marital status, military status, race, age, gender, religion, sexual orientation or national origin.'

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Aggressive -- competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• Team-oriented -- cooperative and collaborative