Leasing & Management Coordinator – Resident Experience

First Realty Management; Boston (MA); On-site; USD 60,000 - 63,000; Full time

Benefits offered by this job

Sign-on bonus

Paid vacation

Holidays

PTO/Personal leave

401(k) plan

Health insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

FSA

Job summary

First Realty Management is hiring a Leasing Consultant/Management Assistant in Roslindale, MA. This full-time role supports the Property Manager and serves residents with courteous service, rental coordination, and basic office administration.

Ideal candidates will manage move-ins, answer inquiries, process payments, and coordinate services while maintaining organized records and a professional office environment.

Qualifications

• Excellent resident relations and customer service.
• Strong office and computer skills (Word/Excel).
• Clear written and verbal communication; detail-oriented.

Responsibilities

• Serve as first contact for residents and staff; manage inquiries and move-ins.
• Answer phones, greet visitors, and coordinate maintenance requests and service orders.
• Process rent receipts and assist with rent receivables reporting.
• Support office operations, file maintenance, and scheduling/building activities.

Skills

Customer service

Office skills

Communication

MS Word

MS Excel

Multitasking

Organization

Tools

Entrata

RealPage

Job description

First Realty Management is hiring a Leasing Consultant/Management Assistant in Roslindale, MA. This full-time role supports the Property Manager and serves residents with courteous service, rental coordination, and basic office administration.

Ideal candidates will manage move-ins, answer inquiries, process payments, and coordinate services while maintaining organized records and a professional office environment.