Leasing Consultant: LIHTC, Section 8 & Resident Care

Socket.dev; Carbondale (IL); On-site; USD 32,000 - 46,000; Full time

Job summary

Bedrock Property Management is seeking a Leasing Consultant with experience in affordable housing programs (Section 8, LIHTC) to support daily operations and achieve leasing and financial goals while delivering excellent customer service.

The ideal candidate will manage applications, ensure regulatory compliance, conduct unit tours, and maintain professional communication with residents, vendors, and owners. This role emphasizes accuracy, ethics, and a welcoming community environment.

Qualifications

• Experience in leasing and property management, with knowledge of Section 8 and LIHTC programs.
• Ability to maintain compliance in affordable housing environments and keep accurate resident files.
• Strong customer service skills and professional representation of the company.

Responsibilities

• Process leasing applications, including intake, screening, and qualification under Section 8 and LIHTC guidelines.
• Ensure compliance with all affordable housing program requirements and maintain accurate resident files.
• Coordinate lease execution and renewals with property management and compliance terms.
• Prepare and submit required documentation for audits and compliance reviews.
• Provide exemplary customer service to all residents, proactively solving issues and creating a welcoming environment.
• Abides by federal fair housing standards and all applicable laws.
• Develop professional skills and grow continually.
• Represent the company professionally to residents, vendors, and owners alike.
• Greet residents and maintain a neat office, serving as a point of contact.
• Conduct tours of affordable housing units and explain leasing terms to prospective residents.
• Resolve issues in a timely manner with focus on customer service.
• Travel up to 10% of the time.

Skills

Social media management

Prospect communications

Section 8 LIHTC knowledge

Compliance standards

Leasing optimization

Work ethic

Active listening

High energy

Team collaboration

Education

1 year multi-family property management experience

Affordable housing program experience

Leasing experience

Customer experience background

Team collaboration

Job description

Bedrock Property Management is seeking a Leasing Consultant with experience in affordable housing programs (Section 8, LIHTC) to support daily operations and achieve leasing and financial goals while delivering excellent customer service.

The ideal candidate will manage applications, ensure regulatory compliance, conduct unit tours, and maintain professional communication with residents, vendors, and owners. This role emphasizes accuracy, ethics, and a welcoming community environment.