Leasing Consultant for Resident Experience & Growth

RPM Living; El Paso (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage

401(k) with company match

Paid time off

Job summary

RPM Living is seeking a Leasing Associate to drive leasing, marketing and positive resident relations at our Texas property. You will handle tours, screenings, deposits and move-in paperwork, while maintaining updating availability and processing applications with credit checks.

You’ll also manage showings, close sales, address resident concerns promptly, and support social media presence to boost visibility and retention. A flexible schedule is required, including some evenings and weekends.

Qualifications

• Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Respond to telephone and internet inquiries from residents and prospects to schedule tours
• Greet and qualify prospects professionally using guest cards in our Lead Management Software
• Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
• Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing
• Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
• Projects a favorable image of the community to achieve property objectives and public recognition
• Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards

Education

Associate's degree or equivalent

Tools

Microsoft Office

Property Management Software

Job description

RPM Living is seeking a Leasing Associate to drive leasing, marketing and positive resident relations at our Texas property. You will handle tours, screenings, deposits and move-in paperwork, while maintaining updating availability and processing applications with credit checks.

You’ll also manage showings, close sales, address resident concerns promptly, and support social media presence to boost visibility and retention. A flexible schedule is required, including some evenings and weekends.