Leasing Consultant: Energize Communities & Close Deals

Keener Group; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Keener Management in Jacksonville, FL is seeking a Leasing Consultant to deliver exceptional customer service, manage leads, show apartments, and guide prospects through the leasing and move-in process.

This role requires energy, sales aptitude, strong communication, and the ability to work weekends and evenings. You will coordinate with maintenance and management to ensure property readiness.

Qualifications

• 6 months in customer service, sales, or retail.
• Superior customer service skills with the ability to manage difficult situations.
• Able to work weekends and flexible schedule as assigned by the company.
• Demonstrate ability to apply logical thinking to define problems and initiate appropriate actions.

Responsibilities

• Deliver superior customer service, maintaining a positive attitude while representing Keener Management.
• Adequately follow lead management software and ensure leads are cleared daily.
• Inspect pre-leased apartments to ensure readiness before move-in.
• Maintain clean leasing office, tour path, and general curb appeal of property.
• Showcase the property and apartment homes to prospects, communicating pricing, floor plans and amenity details to close deals.
• Guide prospects through the leasing and move-in process while adhering to Fair Housing requirements.
• Assist in lease renewals and maintain current resident information.
• Coordinate with maintenance and management to ensure timely turnover of apartments.
• Promote Keener Cares culture and strive for superior customer service across all interactions.

Skills

Customer service

Sales/closing

Communication

Organization

Weekend availability

Team player

Education

High School diploma or equivalent

College degree preferred

Tools

Lead management software

Rental system software

Job description

Keener Management in Jacksonville, FL is seeking a Leasing Consultant to deliver exceptional customer service, manage leads, show apartments, and guide prospects through the leasing and move-in process.

This role requires energy, sales aptitude, strong communication, and the ability to work weekends and evenings. You will coordinate with maintenance and management to ensure property readiness.