Leasing Consultant: Elevate On-Site Resident Experience

Bryten; Surprise (AZ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Holidays

Vacation Time

Job summary

Bryten in Surprise, AZ seeks a friendly Leasing Consultant to welcome prospective and current residents, conduct tours, and guide applicants through the leasing process.

You'll process applications, renewals, and related paperwork, respond to questions promptly, and support marketing and occupancy goals. This on-site role offers growth and competitive benefits within a resident-focused community.

Qualifications

• Experience in leasing or related field preferred.
• Outstanding customer service and interpersonal communication skills.
• Ability to build rapport, overcome objections, and close leases.
• Strong organizational skills with exceptional attention to detail.
• Proficiency with Microsoft Office; property management software preferred.

Responsibilities

• Greeting and engaging prospective residents, current residents, and guests in person, by phone, and through electronic communication.
• Conducting community tours and showcasing apartment homes and amenities.
• Assisting prospective residents throughout the leasing process, from initial inquiry through move-in.
• Processing rental applications, lease renewals, and related documentation accurately and efficiently.
• Responding to resident questions, concerns, and service requests in a timely and professional manner.
• Supporting resident retention efforts through outstanding customer service and community engagement.
• Maintaining organized and accurate resident files, records, and leasing documentation.
• Inspecting community appearance and coordinating with maintenance staff to ensure high standards are maintained.
• Assisting with marketing initiatives and outreach efforts to support occupancy goals.

Skills

Customer service

Interpersonal skills

Close leases

Organization

Time management

MS Office

Yardi/ResMan/On-Site

Education

High school diploma or GED

College degree (preferred)

Tools

Yardi

ResMan

On-Site

Job description

Bryten in Surprise, AZ seeks a friendly Leasing Consultant to welcome prospective and current residents, conduct tours, and guide applicants through the leasing process.

You'll process applications, renewals, and related paperwork, respond to questions promptly, and support marketing and occupancy goals. This on-site role offers growth and competitive benefits within a resident-focused community.