Leasing Consultant: Welcoming Tours, Move-Ins & Retention

Live Bryten

Surprise (AZ)

On-site

USD 26,000 - 28,000

Full time

6 days ago

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Benefits offered by this job

Comprehensive Medical Plans

Dental & Vision Insurance

Health Savings Account (HSA)

401(k) with Company Match

Life & Disability Insurance

Vacation Time

Paid Holidays + Floating Holidays

Wellness Programs

Professional Development & Education

Job summary

La Borgata Apartments in Surprise, AZ is seeking a friendly Leasing Consultant to warmly welcome prospective residents, conduct tours, and guide applicants through the leasing process. This on-site position emphasizes excellent customer service, organization, and timely handling of applications and documentation.

Ideal candidates will have strong communication skills, proficiency with MS Office, and experience with property management software.

Qualifications

High school diploma or GED required; college degree preferred.
Proficiency with Microsoft Office Suite (Outlook, Teams, Word, Excel).
Experience with property management software (Yardi, ResMan) is preferred.
Strong customer service and interpersonal communication skills.
Ability to manage leasing applications and documentation accurately and efficiently.

Responsibilities

Greet and engage prospective residents and guests in person, by phone, and electronically.
Conduct community tours and showcase apartment homes and amenities.
Assist prospective residents from inquiry through move-in.
Process rental applications and lease renewals accurately.
Respond to resident questions and service requests promptly.
Support resident retention through excellent service and engagement.