On-Site Leasing Specialist - Exceptional Resident Experiences

Bryten; Tucson (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision insurance

HSAs with employer contributions

401(k) with company match

Life & disability insurance

Paid vacation

Paid holidays

Wellness programs

Professional development

Job summary

Bryten, based in Tucson, AZ, seeks a customer-focused Leasing Consultant to welcome prospective residents, conduct tours, and guide applicants from inquiry to move-in. The role emphasizes exceptional service, accurate leasing documentation, and proactive communication to support occupancy goals.

The ideal candidate brings leasing or related experience, strong organizational skills, and proficiency with MS Office; Yardi or similar PM software experience is preferred. On-site work required.

Qualifications

• High school diploma or GED; college degree preferred.
• Outstanding customer service and interpersonal communication skills.
• Ability to build rapport, overcome objections, and close leases.
• Proficiency with Microsoft Office Suite (Outlook, Teams, Word, Excel).
• Experience in leasing or related field preferred.

Responsibilities

• Greet and engage prospective residents and guests in person, by phone, and online.
• Conduct community tours and showcase apartments and amenities.
• Assist residents throughout leasing from inquiry to move-in.
• Process rental applications, lease renewals, and related documents accurately.
• Respond to resident questions and maintenance requests promptly.
• Support retention through outstanding service and engagement.
• Maintain organized resident files and leasing documentation.
• Coordinate with maintenance to maintain community appearance.
• Assist with marketing initiatives to support occupancy goals.
• Ensure compliance with Fair Housing regulations and company policies.

Skills

Customer service

Interpersonal communication

Closing leases

Organization

Time management

Multitasking

Written communication

Verbal communication

Education

High school diploma or GED

College degree preferred

Tools

Yardi

ResMan

On-Site

Job description

Bryten, based in Tucson, AZ, seeks a customer-focused Leasing Consultant to welcome prospective residents, conduct tours, and guide applicants from inquiry to move-in. The role emphasizes exceptional service, accurate leasing documentation, and proactive communication to support occupancy goals.

The ideal candidate brings leasing or related experience, strong organizational skills, and proficiency with MS Office; Yardi or similar PM software experience is preferred. On-site work required.