Leasing Consultant: Drive Occupancy & Resident Experience

2B Residential; St. Louis (MO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid time off

401(k)

Career growth

Job summary

2B Residential in Mila (Ellisville, MO) is seeking a Leasing Consultant to help achieve occupancy goals while delivering an exceptional resident experience. You will greet prospects, host tours, follow up on guest cards, and coordinate move-in processes.

The role requires strong communication and customer service, with the ability to multitask in a fast-paced environment. Weekend availability is required, and Yardi experience is preferred.

Qualifications

• Previous leasing experience preferred.
• Residential leasing and Yardi experience preferred.
• Strong communication and interpersonal skills.
• Exceptional customer service mindset.
• Self-motivated, organized, and detail oriented.
• Ability to multitask in a fast-paced environment.
• Positive attitude and professional demeanor.
• Valid driver's license, reliable transportation, and automobile insurance required.

Responsibilities

• Greet residents and host tours for prospects, follow up of guest cards.
• Ensure model apartments are in touring condition and stock move-in gifts and snacks.
• Answer and distribute incoming calls and messages throughout the day.
• Receive and distribute all incoming mail.
• Assist with planning and hosting after-hours resident events.
• Prepare move-in folders and maintain business center, coffee bar and pet bar.
• Maintain records of traffic activity in Yardi.
• Convert phone traffic into scheduled appointments for tours.
• Provide excellent customer service to prospective and current tenants.
• Coordinate move-in/out needs with maintenance and inspect apartments.
• Review move-in paperwork and maintain confidential resident files.
• Complete open/close procedures daily.
• Assist with resident relations during tenancy and respond to requests promptly.
• Monitor marketing opportunities and compare with downtown properties.
• Process work order requests and ensure timely completion.
• Participate in training on fair housing, safety, non-discrimination, and harassment prevention.

Skills

Leasing experience

Yardi experience

Communication skills

Customer service

Organization

Multitasking

Professional demeanor

Driver's license

Tools

Yardi

Job description

2B Residential in Mila (Ellisville, MO) is seeking a Leasing Consultant to help achieve occupancy goals while delivering an exceptional resident experience. You will greet prospects, host tours, follow up on guest cards, and coordinate move-in processes.

The role requires strong communication and customer service, with the ability to multitask in a fast-paced environment. Weekend availability is required, and Yardi experience is preferred.