Leasing Consultant

Idm-Companies-1; Portland (OR); On-site; USD 25,000 - 33,000; Full time

Job summary

Idm-Companies-1 is seeking a Leasing Consultant to be the first point of contact for prospects and residents, delivering a consistently excellent customer experience throughout tours, applications, move-ins and tenancy.

You will support marketing efforts, coordinate with maintenance, gather information for background checks, and help maintain high occupancy by offering concierge-level service in a fast-paced environment.

Qualifications

• 1-3 years of property management experience or leasing experience.
• Excellent customer service with strong attention to detail.
• Basic leasing knowledge including Fair Housing Laws.
• Team player who delivers concierge-level customer service in a fast-paced environment.
• Proficient with Microsoft Office Suite.

Responsibilities

• Assist manager in marketing efforts (outreach, employer programs, social media).
• Tour property with prospects and answer questions about amenities and grounds.
• Explain community location and lifestyle benefits to prospects.
• Coordinate the application process, background checks, and files.
• Provide move-in information and ensure smooth tenancy; maintain resident retention.
• Coordinate work orders and communicate needs to maintenance or management.

Skills

Property management

Customer service

Leasing knowledge

Fair Housing

Microsoft Office

Tools

Microsoft Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Job Description: Leasing ConsultantOverview:The Leasing Consultant is the first point of contact for all customers and plays an important role in reaching and maintaining established occupancy goals. The primary responsibility is to build rapport with prospects and residents, while ensuring the tour, application, move in and tenancy is consistently an excellent customer experience.Duties/Responsibilities: Assist manager in marketing efforts, to include outreach, preferred employer programs, networking and social media campaigns. Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community and beautiful grounds Gain familiarity with the IDM family of communities, floor plans, and availability Highlight the quality of the community and the lifestyle available at our apartment homes by focusing on amenities offered, property location, and area Facilitate the prospect application process by collecting appropriate information, initiating background checks, compiling files, and maintaining appropriate prospect contact Provide detailed move-in information to incoming residents Deliver a consistently high level of service to residents to exceed their expectations, while maintaining resident retention Be attentive to detail, planning and organizing skills to perform required office activities and coordinate paperwork Assist with coordination of work orders, fulfillment of resident needs, and facilitate communication to the maintenance staff and/or management as necessarySkills/Abilities: 1-3 years relevant property management experience required Excellent customer service skills with a strong attention to detail Basic leasing knowledge - including Fair Housing Laws Team player, willing to go the extra mile to provide concierge level customer service Able to work in a fast-paced, self-directed entrepreneurial environment Proficient with Microsoft Office Suite Must be able to work weekends Physical Requirements:Prolonged periods of sitting, standing, and walkingMust be able to lift up to 15 pounds