Leasing Consultant

IDM Companies; Vancouver (WA); On-site; USD 28,000 - 33,000; Full time

Job summary

You will assist with marketing efforts, coordinate with maintenance, and ensure accurate paperwork while maintaining a high level of service. The role requires 1-3 years of property management experience, proficiency in Microsoft Office, and weekend availability.

Qualifications

• 1-3 years relevant property management experience required.
• Excellent customer service skills with a strong attention to detail.
• Basic leasing knowledge including Fair Housing Laws.
• Team player, willing to go the extra mile to provide concierge level customer service.
• Able to work in a fast-paced, self-directed entrepreneurial environment.
• Proficient with Microsoft Office Suite.
• Must be able to work weekends.

Responsibilities

• Greet and assist prospects to tour the community and answer questions about amenities, location, and floor plans.
• Facilitate the prospect application process, collect information, initiate background checks, and file management.
• Coordinate move-in details and provide residents with accurate information and timelines.
• Collaborate with management on marketing efforts including outreach and social media campaigns.
• Support maintenance coordination and communicate resident needs to the team.

Skills

Customer service

Leasing

Team player

Microsoft Office

Fast-paced

Tools

Microsoft Office Suite

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Job Description: Leasing ConsultantOverview:The Leasing Consultant is the first point of contact for all customers and plays an important role in reaching and maintaining established occupancy goals. The primary responsibility is to build rapport with prospects and residents, while ensuring the tour, application, move in and tenancy is consistently an excellent customer experience.Duties/Responsibilities: Assist manager in marketing efforts, to include outreach, preferred employer programs, networking and social media campaigns. Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community and beautiful grounds Gain familiarity with the IDM family of communities, floor plans, and availability Highlight the quality of the community and the lifestyle available at our apartment homes by focusing on amenities offered, property location, and area Facilitate the prospect application process by collecting appropriate information, initiating background checks, compiling files, and maintaining appropriate prospect contact Provide detailed move-in information to incoming residents Deliver a consistently high level of service to residents to exceed their expectations, while maintaining resident retention Be attentive to detail, planning and organizing skills to perform required office activities and coordinate paperwork Assist with coordination of work orders, fulfillment of resident needs, and facilitate communication to the maintenance staff and/or management as necessarySkills/Abilities: 1-3 years relevant property management experience required Excellent customer service skills with a strong attention to detail Basic leasing knowledge - including Fair Housing Laws Team player, willing to go the extra mile to provide concierge level customer service Able to work in a fast-paced, self-directed entrepreneurial environment Proficient with Microsoft Office Suite Must be able to work weekends Physical Requirements:Prolonged periods of sitting, standing, and walkingMust be able to lift up to 15 poundsTarget Pay Range:$20.00 - $24.00Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.