Leasing Consultant

Indigo Real Estate Services; Olympia (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Retirement Savings plan with -?

Vacation Time

Sick & Safe Leave

Life Insurance

Additional employee resource programs

Job summary

Indigo Real Estate is seeking a Leasing Consultant who delivers exceptional customer service and sales abilities to support apartment rentals, move-ins, and renewals. The role requires organized, energetic, self-starting professionals who can thrive in a fast-paced environment and contribute to community engagement and occupancy goals.

The candidate will interact with prospective and current residents, conduct tours, process leases, and support events and maintenance coordination while utilizing

Qualifications

• Highly organized and energetic candidate who thrives in a fast-paced environment.
• Outstanding customer service and sales skills are essential.
• Ability to multitask, problem-solve, and respond with discretion and urgency.

Responsibilities

• Coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals.
• Provide intensive, professional customer service to prospective and current residents to achieve maximum occupancy and retention.
• Welcoming and helpful presence to all residents and customers; respond to walk-in, phone, and email inquiries.
• Guide scheduled and unscheduled property tours.
• Prepare lease and lease renewal documentation.
• Assist in coordinating resident/community events and maintenance requests.
• Record data timely and accurately using Yardi Property Management software.
• Prepare documents and reports; manage routine processes and correspondence.
• Support property marketing strategies and posting updates to advertisements/listings via ILS.
• Provide general administrative support to the Community Director; maintain records for affordable housing compliance.

Skills

Customer service

Sales

Tools

Yardi Property Management

Job description

Company Overview

At Indigo Real Estate, we attribute much of our properties' successes to the strengths of our team members and we are seeking a Leasing Consultant who is passionate about customer service and driven to succeed.

Job Summary

We are looking for a highly-organized, energetic, self-starter who enjoys a fast-paced work environment and takes ownership in all aspects of their work. The successful candidate will possess outstanding customer service and sales talents, multitasking and problem-solving skills and the ability to react with appropriate levels of discretion and urgency to situations or events that require quick response and superb communication. This candidate will be passionate about providing exceptional service and hospitality to consistently exceed customer expectations, finding great satisfaction in helping to create a sense of community.

Objectives of this Role

• Coordination of all activities related to apartment rentals, move-ins, move-outs, and lease renewals.
• Intensive, professional customer service interacting with prospective and current residents to achieve maximum occupancy and ensure resident retention.
  • Welcoming, helpful presence to all current and prospective residents and customers.
  • Professional responsiveness to walk-in, telephone and e-mail inquiries.
  • Guiding scheduled and unscheduled tours of the property.
  • Preparing lease and lease renewal documentation.
  • Assist in coordination of resident/community events and gatherings.
  • Assist in coordination of resident/community maintenance service requests.
• Timely, accurate recording of required data using Yardi Property Management software.
• Prepare and generate documents and reports, manage routine processes and correspondence.
• Collaborate to support property marketing strategies consistent with established procedures.
• Assist in coordination and updates to advertisements and listings, especially via thirdparty Independent Listing Services (ILS).
• General administrative support for the Community Director, and other duties as assigned.
• Timely, accurate recordkeeping to ensure property compliance according to affordablehousing standards.

Benefits and Perks

Indigo offers a positive, team-oriented work environment, competitive salary, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements.

• Compensation is highly competitive based on experience
• Medical/Dental/Vision
• Medical Flex-spend Account
• Life Insurance
• 401(k) Retirement Savings plan with Employer match
• Vacation Time
• Sick & Safe Leave
• Additional employee resource programs