Leasing Consultant

madisonapartment; Newtown Square (Delaware County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage and benefits

401(k) retirement plan

Professional development opportunities

Paid vacation, sick, and holidays

Employee rental discounts

Paid new parent leave

Tuition reimbursement

Job summary

Madison Apartment Group is seeking a friendly Leasing Consultant to be the first point of contact for prospective and current residents. You will guide tours, qualify prospects, prepare lease documents, and help ensure smooth move-ins while supporting a positive community experience.

Ideal candidates bring at least two years in sales or leasing, strong customer service, and solid communication. Proficiency with Microsoft Office and a CRM system (Yardi preferred) is a plus.

Qualifications

• Two years of sales/leasing experience preferred.
• Demonstrated ability to deliver exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; CRM/Yardi experience preferred.
• High School Diploma required; Real Estate license preferred.

Responsibilities

• Provide exceptional customer service and welcoming environment.
• Lead property tours, show vacant units, and close leases.
• Handle rentals, move-ins, and lease documentation.
• Plan and participate in resident functions and events.
• Maintain market knowledge and prospect generation via ads.
• Manage resident service requests with maintenance.
• Inspect models, vacancies, and grounds; report needs.
• Manage site social media and resident records.
• Complete and verify lease applications; notify decisions.
• Organize leases and paperwork.

Skills

Customer service

Sales/Leasing

Communication

Organizational skills

Education

High School Diploma

Real Estate License preferred

Tools

Microsoft Office

CRM/Yardi

Job description

Join Our Dynamic Team!

At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive company culture. We believe in investing in our employees, offering a wide range of benefits, including comprehensive health coverage, professional development opportunities, and various types of paid time off that truly support your needs. As a part of our team, you'll find a collaborative environment that encourages growth, creativity, and innovation.

Position: Leasing Consultant

We are seeking an enthusiastic and customer-focused Leasing Consultant to join our team. In this role, you will be the first point of contact for all prospective and current residents, playing a crucial role in apartment rentals, move-ins, and resident relations. You will also assist in planning and participating in resident functions, ensuring a positive and engaging community atmosphere.

Key Responsibilities:

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Lead property tours, show vacant units, and market property amenities to close sales and maintain occupancy.
• Handle all activities related to apartment rentals and move-ins, including qualifying prospects and preparing lease documentation.
• Assist in planning and participating in resident functions and community events.
• Maintain thorough knowledge of the market and facilitate prospect generation through effective advertising and follow-up.
• Manage resident service requests and collaborate with maintenance staff to ensure timely resolution.
• Inspect models, vacancies, and community grounds to ensure cleanliness and report any service needs.
• Assist in managing site social media platforms and maintain accurate resident records.
• Complete lease applications, verify applications, and notify prospective residents of decisions.
• Organize and file appropriate reports, leases, and paperwork.

Qualifications:

• Minimum of two years of sales/leasing experience preferred.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; experience with CRM/Yardi preferred.
• High School Diploma required; Real Estate License preferred.

Why Madison Apartment Group?

• Comprehensive health coverage and benefits.
• Company matched 401(k) Retirement Plan.
• Opportunities for professional growth and development.
• Paid vacation, sick, and holiday time.
• Employee rental discounts.
• Paid new parent leave.
• A supportive and inclusive company culture.
• Tuition reimbursement programs.

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