Leasing Consultant

North Shore Gardens; Naples (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

North Shore Gardens in Naples, FL seeks an energetic Leasing Consultant to drive occupancy, attract traffic, and deliver outstanding customer service to prospects and residents.

You will greet prospects, conduct tours, process leases, and coordinate with maintenance to ensure market-ready apartments, while contributing to marketing efforts and resident retention.

Qualifications

• Greet prospects, answer inquiries, and schedule tours.
• Conduct property tours, highlighting features and benefits for prospective residents.
• Prepare and execute lease documents in line with policies and laws.
• Stay updated on leasing, occupancy, and market trends.
• Follow up with prospects via phone, email, and text to improve conversions.
• Assist marketing: outreach, social media, resident events to drive traffic.
• Process applications, conduct background checks, and verify criteria.
• Support resident retention with superb service and timely issue resolution.
• Attend weekly leasing meetings, training, and performance reviews.
• Maintain accurate records in property management software.
• Perform admin duties: filing, reporting, and leasing correspondence.
• Collaborate with maintenance to ensure apartments are market-ready.

Responsibilities

• Greet prospects, answer inquiries, and schedule tours of the community.
• Conduct property tours, highlighting community features and benefits to prospective residents.
• Accurately prepare and execute lease documents and related paperwork in compliance with company policies and local laws.
• Maintain an organized and up-to-date knowledge of current leasing, occupancy, and market trends.
• Follow up with prospective residents via phone, email, and text to maximize conversion rates.
• Assist with marketing activities including outreach, social media, resident events, and other initiatives to generate traffic.
• Process applications, conduct background checks, and verify qualifying criteria.
• Support the community's resident retention efforts by providing exceptional customer service and handling resident concerns professionally and promptly.
• Participate in weekly leasing meetings, training sessions, and performance reviews.
• Maintain accurate records in property management software systems.
• Perform administrative duties, including filing, reporting, and correspondence related to leasing.
• Collaborate with the maintenance team to ensure apartments are market-ready for showings and move-ins.

Job description

Job Summary

We are seeking an energetic, customer-focused, and results-driven Leasing Consultant to join our multifamily property management team in Naples, FL. The Leasing Consultant plays a key role in maintaining high occupancy, generating traffic, securing leases, and delivering excellent customer service to prospects and residents.

Responsibilities

• Greet prospects, answer inquiries, and schedule tours of the community.
• Conduct property tours, highlighting community features and benefits to prospective residents.
• Accurately prepare and execute lease documents and related paperwork in compliance with company policies and local laws.
• Maintain an organized and up-to-date knowledge of current leasing, occupancy, and market trends.
• Follow up with prospective residents via phone, email, and text to maximize conversion rates.
• Assist with marketing activities including outreach, social media, resident events, and other initiatives to generate traffic.
• Process applications, conduct background checks, and verify qualifying criteria.
• Support the community's resident retention efforts by providing exceptional customer service and handling resident concerns professionally and promptly.
• Participate in weekly leasing meetings, training sessions, and performance reviews.
• Maintain accurate records in property management software systems.
• Perform administrative duties, including filing, reporting, and correspondence related to leasing.
• Collaborate with the maintenance team to ensure apartments are market-ready for showings and move-ins.