Leasing Consultant

West Shore; Richmond (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Commission plan

Medical & dental benefits

Paid holidays

Vacation time

Training & advancement

Job summary

West Shore is seeking a Leasing Consultant for an on-site apartment community. This full-time role emphasizes meeting prospects, conducting tours, and driving lease closures in a fast-paced, upscale environment.

We offer a competitive hourly wage plus a generous commission plan, along with medical and dental benefits, paid holidays, and ongoing training. Candidates with sales or hospitality experience will fit well in this promotion-driven culture.

Qualifications

• Polished, engaging and energetic sales professional with customer service experience.
• Experience in high-end retail, leasing, hospitality or similar fields encouraged.
• Willingness to learn and apply best practices in a fast-paced environment.

Responsibilities

• Meet, greet, and tour leasing prospects.
• Achieve community leasing targets and report opportunities or threats to management.
• Respond promptly to online rental inquiries and maintain lead details.
• Understand site leasing trends, traffic, and product availability.
• Maintain high standards of cleanliness for sales and leasing areas.
• Close leases by guiding prospects through the sale process.
• Manage lead information in Resman and Knock and follow up regularly.
• Support customer service efforts at the community.

Skills

Sales experience

Customer service

Communication skills

Energy & enthusiasm

Job description

Property Management is presently accepting resumes for a full-time Leasing Consultantfor one of our apartment communities. This is an excellent opportunity to join a growing and dynamic company with a broad future and a promote-from-within company culture.

We are seeking polished, engaging and energetic salespeople with sales/customer service experience (high-end retail, leasing, hospitality, etc.) and a commitment to apply their very best in a high-energy, upscale environment that rewards your efforts. Through training, coaching and continued education we develop our leasing consultants to become the best in the industry!

In addition to a competitive hourly salary, we offer a generous commission structure, full medical and dental benefits, paid holidays, vacation time, continued training, advancement opportunities and much more!

General Summary

Under the immediate supervision of the Property Manager, the Leasing Consultant is responsible for all aspects of leasing production at an apartment community.

Essential Job Duties and Responsibilities

• Meet, greet & tour leasing prospects
• Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager
• Ensure that all online rental inquiries are responded to quickly and effectively
• Have an in-depth understanding of site leasing trends, traffic patterns and product availability
• Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Ensure the “tour route” is maintained to the highest standard of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Properly close the leasing process by asking for the sale.
• Ensure all lead information is correct and complete within Resman and Knock
• Ensure all prospects are followed up with through either email, phone or letter
• Effectively manage the community waitlist and communicate with prospects as changes occur
• Warm call prospects as needed
• Ensure the proper execution of all screening procedures
• Ensure the proper preparation and execution of the lease agreement and related move-in paperwork
• Ensure the proper collection of all funds and move-in related fees
• Ensure “model open” signs are put out and brought in daily and that they maintain an acceptable appearance
• Provide support and assistance to all customer service efforts at the community
• Completes other tasks as directed and assigned.