Leasing Consultant

West Shore; Naples (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

West Shore in Naples, FL is seeking an energetic Leasing Consultant to join our multifamily property management team. You will greet prospects, conduct tours, prepare lease documents, and help maintain high occupancy.

You will follow up with prospects, assist with marketing, process applications, and collaborate with the maintenance team to ensure apartments are market-ready. Strong customer service and communication skills are essential.

Qualifications

• Excellent communication and customer service skills.
• Ability to conduct engaging property tours and present features effectively.
• Strong multitasking and organizational abilities to manage leasing tasks.

Responsibilities

• Greet prospects, answer inquiries, and schedule tours.
• Conduct property tours highlighting features and benefits.
• Prepare and execute lease documents per policies and laws.
• Maintain up-to-date knowledge of leasing, occupancy, and market trends.
• Follow up with prospects via phone, email, and text to maximize conversions.
• Assist with marketing activities to generate traffic.
• Process applications, conduct background checks, and verify criteria.
• Support retention by handling resident concerns professionally.
• Attend leasing meetings and training sessions.
• Maintain records in property management software and handle admin duties.
• Collaborate with maintenance to ensure apartments are market-ready.

Skills

Customer service

Sales

Communication

Organizational skills

Education

High School Diploma or GED

Job description

Job Summary:

We are seeking an energetic, customer-focused, and results-driven Leasing Consultant to join our multifamily property management team in Naples, FL. The Leasing Consultant plays a key role in maintaining high occupancy, generating traffic, securing leases, and delivering excellent customer service to prospects and residents.

Responsibilities:

• Greet prospects, answer inquiries, and schedule tours of the community.

• Conduct property tours, highlighting community features and benefits to prospective residents.

• Accurately prepare and execute lease documents and related paperwork in compliance with company policies and local laws.

• Maintain an organized and up-to-date knowledge of current leasing, occupancy, and market trends.

• Follow up with prospective residents via phone, email, and text to maximize conversion rates.

• Assist with marketing activities including outreach, social media, resident events, and other initiatives to generate traffic.

• Process applications, conduct background checks, and verify qualifying criteria.

• Support the community's resident retention efforts by providing exceptional customer service and handling resident concerns professionally and promptly.

• Participate in weekly leasing meetings, training sessions, and performance reviews.

• Maintain accurate records in property management software systems.

• Perform administrative duties, including filing, reporting, and correspondence related to leasing.

• Collaborate with the maintenance team to ensure apartments are market-ready for showings and move-ins.