Leasing Consultant

Weidner Apartment Homes; Milwaukee (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Leasing Consultant who thrives in a dynamic environment. This role involves creating positive impressions with prospective residents, managing marketing and leasing strategies, and ensuring a welcoming atmosphere in the community. With a focus on customer service and attention to detail, you will play a key role in achieving occupancy and revenue goals. If you are a motivated individual with strong communication skills and a passion for helping others, this opportunity is perfect for you. Join a company that values teamwork and integrity, and make a difference in the lives of residents.

Qualifications

• Prior customer service experience required.
• Motivated to learn and contribute in a fast-paced environment.
• Excellent organization and attention to detail.

Responsibilities

• Conduct marketing tours and ensure apartments are rent-ready.
• Respond promptly to resident inquiries and schedule appointments.
• Maintain communication with the Community Director and vendors.

Skills

Customer Service

Time Management

Detail Orientation

Communication

Organization

Education

High School Diploma

Customer Service Training

Tools

Microsoft Office

Yardi

Paycom

Job description

Join to apply for the Leasing Consultant role at Weidner Apartment Homes

Weidner Apartment Homes is committed to teamwork, through a spirit of honesty, trust and mutual respect. While this job description is complete, some responsibilities may not be specifically addressed. As a Leasing Consultant, you are a dynamic professional who easily relates and communicates with prospective and current residents of your community. With a warm and energetic personality, you will consistently find joy in creating lasting and positive impressions. This role is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy and revenue retention goals. A successful Leasing Consultant is able to manage their time effectively, is detail-oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, colleagues, and vendors.

Primary Responsibilities:

1. Walk marketing tour path, open target viewing apartments, ensure clean and rent-ready apartments, model homes, and community amenities.
2. Respond promptly to resident and prospective resident calls and emails in the morning.
3. Answer incoming calls, convert phone calls into walk-in traffic, set viewing appointments.
4. Tour prospective residents with energy and enthusiasm the Weidner way.
5. Facilitate the application process at the end of the tour to ensure successful leasing.
6. Review and process all applications immediately upon receipt.
7. Communicate timely and respectfully with applicants upon receiving results.
8. Follow up with all approved applicants using Weidner Move-In Experience.
9. Maintain and follow up on traffic in queue.
10. Shop competitive properties at least monthly; adhere to daily marketing and leasing strategies.
11. Ensure market-ready apartments, common areas, and amenities are clean and maintained daily to Weidner’s standards.
12. Assist with distributing resident correspondence and notices while maintaining confidentiality.
13. Accompany vendors to units as needed.
14. Assist with lease renewals promptly to promote resident retention.
15. Keep the leasing office clean, organized, and professional at all times.
16. Create, store, and maintain residential files, ensuring strict confidentiality.
17. Collect revenues including rents, deposits, and fees.
18. Accept and document service requests; follow up upon completion.
19. Follow all company key logging and storage procedures.
20. Maintain regular and effective communication with the Community Director.
21. Promote safety and use of PPE to minimize hazards.
22. Respond to and follow up on safety issues, accidents, liabilities, and emergencies immediately.

Qualifications:

• Prior customer service experience required.
• Ability to complete tasks safely and efficiently.
• Motivated to learn and contribute in a fast-paced environment.
• Ability to give clear professional directions in person, over the phone, email, and text.
• Experience with Microsoft Office preferred; willingness to learn new software like Yardi and Paycom.
• Adherence to Weidner’s Mission, Vision, and Values, and compliance with all policies and laws.
• Prompt, regular attendance; professional appearance and dress code adherence.
• Ability to work independently and in a team.
• Flexibility to work outside normal hours and be assigned to other properties as needed.
• Excellent organization and attention to detail.
• Must pass criminal background check and drug testing.
• Reliable transportation; valid driver’s license and insurance.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Management

Referrals increase your chances of interviewing at Weidner Apartment Homes by 2x. Sign in to set job alerts for “Leasing Consultant” roles.