Leasing Consultant

Atlantic Pacific Companies; Glenn Dale (MD); On-site; USD 25,000 - 30,000; Full time

Job summary

Atlantic Pacific Companies seeks an experienced Leasing Consultant for its 252-unit Affordable Community in Glenn Dale, Maryland. Schedule is Monday–Friday, 8:00 a.m. – 5:00 p.m., with full-time status. The role focuses on leasing, resident relations, and applying HUD/LIHTC guidelines.

Responsibilities include showing the property, explaining the application process, preparing move-in packets, and handling screening and lease signings. Weekend coverage may be required.

Qualifications

• High School Diploma and 1–2 years related experience in residential services, customer service, or sales.
• 1 year of LIHTC/affordable housing experience.
• Experience with marketing, sales and customer service.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Occasional weekend office coverage as needed.

Responsibilities

• Answer phones, provide leasing information, schedule tours, take maintenance requests.
• Welcome prospects, explain the application process, and prepare move-in packets.
• Explain gate codes, leases, policies; verify move-in inventory signatures.
• Handle resident service requests and concerns, draft letters with approval.
• Screen applications, sign leases, collect rents per HUD/LIHTC rules, keep office tidy.

Skills

Customer service

Sales

Communication

Residential leasing

Education

High School Diploma

Tools

Bluemoon

Yieldstar

Yardi Voyager

Job description

Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C.

We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us!

Our Company is seeking: An experienced and highly motivated Leasing Consultant for our Affordable Community of 252 units in Glenn Dale, Maryland.

Schedule: Monday-Friday 8:00 a.m - 5:00 p.m.

Job Type: Full-Time

Job Description Summary:

The Leasing Consultant is responsible for leasing out community apartments and assisting tenants with their needs. Their duties include meeting with prospective tenants to determine lease terms, receiving security deposits, and coordinating with current tenants to discuss lease changes, and best promote the business.

Responsibilities:

• Answers telephones and provide leasing information, schedule appointments for tours, take maintenance requests, assist residents with needs, etc.
• Welcomes and shows prospective residents the property, explain the application process. Prepares move-in packet upon approval of the application.
• Reviews and explain information to resident (i.e., gate cards, gate codes, lease, community policies and move-in inventory), based on HUD, LIHTC programs.
• Walks with a resident upon move-in to complete the move-in inventory sheet and ensure signature prior to keys being released.
• Assists in the handling of resident service request and various concerns as required.
• Types up and delivers Community and resident letters with Manager approval.
• Ensures all proper screening of applications, reviews and signs lease agreements and ensures proper collection of fees and rents, based on the HUD/LIHTC regulations accurately and timely.
• Assist in keeping the office neat and clean.
• Assist in follow-up on work orders.

Requirements:

• High School Diploma and one to two years related experience and/or training in residential services, customer service, or sales or equivalent combination of education and experience.
• One year of LIHTC/Affordable housing experience.
• Previous experience with marketing, sales, and customer service
• Experience with Bluemoon, Yieldstart preferred and Onsite or Yardi (CRM, Voyager, P2P) required.
• Proficient in computer software including but not limited to, Microsoft Office (Excel, Word and Outlook)
• Cover leasing office on weekend shifts as needed

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Atlantic Pacific Companies is a drug-free workplace.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Disclaimer: The tasks and responsibilities listed are not the only ones applicable to the positions