Leasing Consultant

Avenue5 Residential; Costa Mesa (CA); On-site; Full time

Job summary

Avenue5 Residential is seeking a Leasing Consultant to enhance resident satisfaction and achieve maximum occupancy. This role involves coordinating apartment rentals, providing exceptional customer service, and maintaining records. Join a fast-growing property management company with a commitment to employee wellness and development.

Benefits

Medical, Dental, Vision Coverage

Life Insurance

401K Matching

Generous Time-Off Plan

Mentoring

Professional Development

Tuition Reimbursement

Recognition Program

Qualifications

• One year of sales experience and residential leasing experience preferred.

Responsibilities

• Coordinate activities related to apartment rentals, move-ins, move-outs, and lease renewals.
• Provide excellent customer service to prospective and current residents.
• Maintain detailed records of traffic activity.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Time Management

Communication

Education

High School Diploma

Tools

Yardi Voyager

Microsoft Office Suite

Job description

Job Title: Leasing Consultant

Salary: $23 to $25 per hour plus bonuses!

Schedule: Tuesday-Saturday | 9am-6pm

Explore Newport Palms

Unlock your potential with Avenue5 Residential.
Your ideas. Your development. Your experience.
We take care of you, so you can take care of our residents, properties, and clients.
Property management may be our business, but people are our passion.

Empowering you to be the best

Our benefits take a holistic approach to care for your mind and body. We care about you as a whole person, both inside and outside of work.

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
• Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.

About The Leasing Consultant Position

We’re looking for a talented leasing consultant responsible for coordinating activities related to apartment rentals, move-ins, move-outs, and lease renewals. The leasing consultant interacts directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.

• Focus on the needs of others by listening, understanding, and showing empathy and respect.
• Provide excellent customer service to prospective and current residents, promoting a quality living experience. Generate traffic, qualify prospects, lease apartments, and handle lease documentation and move-in paperwork.
• Ensure model apartments are in touring condition.
• Orient residents to the property, process renewal paperwork, and maintain detailed records of traffic activity.
• Follow up with prospects via phone, mail, or email, and convert calls into scheduled tours.
• Inspect apartments before move-ins, coordinate move-in/out schedules with maintenance.
• Create and maintain confidential resident files and review move-in paperwork.
• Complete weekly leasing reports accurately and on time.
• Assist with resident relations and support management with clerical tasks.
• Support planning and implementing resident activities to increase retention.
• Comply with all policies, health and safety rules, and legal requirements.
• Perform other duties as assigned.

Education And Experience

• High school diploma required.
• Preferred: One year of sales experience and residential leasing experience.

Skills And Requirements

• Excellent customer service and interpersonal skills.
• Experience with Yardi Voyager or similar systems preferred.
• Basic knowledge of Microsoft Office Suite.
• Strong organizational, time-management, and communication skills.
• Ability to work independently and handle confidential information.
• Valid driver’s license, clean record, and auto insurance required.
• Complete Avenue5 Fair Housing, Diversity, and Inclusion Training within 30 days of employment.

Our Core Beliefs

• Put people and partnerships first
• Empower associates
• Focus on solutions
• Champion ideas that accelerate success
• Deliver proof over promises

Experience Our Award-Winning Culture

• Top 15 finalist for Best Places to Work Multifamily
• Certified Great Place to Work since 2017
• Listed among Best Workplaces in Real Estate
• Ranked second in Washington’s fastest-growing private companies
• Ranked 8th on the 2024 NMHC Top 50 Managers List

We’re a fast-growing property management company with new opportunities daily. Keep checking for your next adventure or dream job!