Leasing Consultant

HOUSTON APARTMENT FOUNDATION; Carrollton (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Leasing bonuses and incentives

Training and professional development

Opportunity to build a long-termcareer

Job summary

Houston Apartment Foundation in Carrollton, TX is seeking a motivated Leasing Consultant to join our property management team. You will generate leases, conduct property tours, and provide exceptional customer service to prospective and current residents.

Ideal candidates have strong sales and communication skills, enjoy working with people, and can multitask in a fast-paced environment. Weekend availability is required; bilingual skills are a plus.

Qualifications

• Experience in leasing, apartment, hospitality, sales, or customer service.
• Strong communication and interpersonal skills.
• Sales-oriented and goal-driven.
• Excellent follow-up and organizational skills.
• Comfortable using computers, email, and property management software.
• Ability to work independently and as part of a team.
• Bilingual Spanish/English is a plus.
• Flexible schedule including some weekends.

Responsibilities

• Greet and assist prospective and current residents.
• Respond to calls, emails, inquiries, and walk-ins.
• Conduct property tours and highlight features and amenities.
• Explain rental rates, lease terms, availability, and policies.
• Convert prospects into residents through effective sales and follow-up.
• Maintain accurate prospect and resident data in the PM system.
• Follow up with prospects via phone, email, and text.
• Process rental applications and assist with the leasing process.
• Maintain knowledge of the local rental market and competing properties.
• Assist with resident retention and customer-service initiatives.
• Participate in resident events, marketing activities, and outreach efforts.
• Meet or exceed leasing, occupancy, and customer-service goals.

Skills

Sales

Customer service

Communication

Multitasking

Teamwork

Organization

Bilingual (Spanish/English)

Tools

Property management software

Job description

Leasing Consultant

Location: Carrollton, Texas

Job Type: Full-Time

Industry: Multifamily Property Management

About the Position

We are looking for a motivated, personable, and results-driven Leasing Consultant to join our property management team in the Carrollton TX area. The ideal candidate is someone who enjoys working with people, has strong sales and customer service skills, and takes pride in creating a welcoming experience for prospective and current residents.

As a Leasing Consultant, you will be responsible for generating new leases, conducting property tours, following up with prospects, and providing exceptional customer service throughout the leasing process.

Responsibilities

• Greet and professionally assist prospective and current residents
• Respond promptly to phone calls, emails, online inquiries, and walk-ins
• Conduct engaging property tours and effectively highlight community features and amenities
• Explain rental rates, lease terms, availability, and community policies
• Convert prospects into qualified residents through effective sales and follow-up
• Maintain accurate prospect and resident information in the property management system
• Follow up consistently with prospective residents through phone, email, and text
• Process rental applications and assist with the leasing process
• Maintain knowledge of the local rental market and competing properties
• Assist with resident retention and customer-service initiatives
• Maintain a professional, organized, and welcoming leasing office
• Assist with resident concerns and work with the management team to resolve issues
• Participate in resident events, marketing activities, and outreach efforts
• Meet or exceed leasing, occupancy, and customer-service goals

What We are Looking For

• Previous leasing, apartment, hospitality, sales, or customer-service experience preferred
• Strong communication and interpersonal skills
• Confident and professional personality
• Sales-oriented and motivated by achieving goals
• Excellent follow-up and organizational skills
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Comfortable using computers, email, and property management software
• Ability to work independently while also being a strong team player
• Bilingual skills, particularly Spanish/English, are a plus
• Must be able to work a flexible schedule, including some weekends

What We Offer

• Competitive hourly pay
• Leasing bonuses and performance incentives
• Opportunities for advancement within property management
• Training and professional development
• Supportive team environment
• Employee benefits, if applicable
• Opportunity to build a long-term career in the multifamily industry