Leasing Consultant

The Valcap Group; Kingsport (TN); On-site; USD 31,000 - 46,000; Full time

Job summary

The Valcap Group is seeking a Leasing Consultant to welcome prospects, conduct property tours, process applications, and maintain resident records. You will partner with management to achieve occupancy goals and deliver exceptional service.

The role offers weekday hours with some Saturdays, a base wage or salary plus leasing commissions/bonuses, and benefits like health insurance and PTO. Prior experience is helpful but not required; strong communication is essential.

Qualifications

• High school diploma or equivalent.
• Previous experience in leasing, sales, customer service, or real estate preferred but not required
• Strong communication and interpersonal skills
• Sales-oriented mindset with the ability to meet leasing goals
• Proficiency in Microsoft Office and property management software preferred
• Ability to multitask and stay organized in a fast-paced environment
• Professional appearance and demeanor

Responsibilities

• Greet and assist prospective residents in a friendly and professional manner
• Conduct property tours and highlight features and amenities
• Respond to phone, email, and in-person inquiries
• Process rental applications, screenings, and lease agreements
• Maintain accurate leasing and resident records
• Follow up with prospects to convert leads into leases
• Assist with marketing and outreach efforts to maintain high occupancy including social media marketing
• Handle resident concerns and service requests promptly
• Ensure model units and common areas are clean and presentable
• Support property management with administrative tasks as needed

Skills

Customer service excellence

Sales and closing skills

Attention to detail

Time management

Team collaboration

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Property management software

Job description

Job Title: Leasing Consultant

Job Summary

We are seeking a motivated and customer-focused Leasing Consultant to join our team. The Leasing Consultant is responsible for leasing apartments, providing exceptional customer service to prospective and current residents, and assisting with day-to-day operations of the property.

Key Responsibilities

• Greet and assist prospective residents in a friendly and professional manner

• Conduct property tours and highlight features and amenities

• Respond to phone, email, and in-person inquiries

• Process rental applications, screenings, and lease agreements

• Maintain accurate leasing and resident records

• Follow up with prospects to convert leads into leases

• Assist with marketing and outreach efforts to maintain high occupancy including social media marketing

• Handle resident concerns and service requests promptly

• Ensure model units and common areas are clean and presentable

• Support property management with administrative tasks as needed

Qualifications

• High school diploma or equivalent

• Previous experience in leasing, sales, customer service, or real estate preferred but not required

• Strong communication and interpersonal skills

• Sales-oriented mindset with the ability to meet leasing goals

• Proficiency in Microsoft Office and property management software preferred

• Ability to multitask and stay organized in a fast-paced environment

• Professional appearance and demeanor

Skills & Competencies

• Customer service excellence

• Sales and closing skills

• Attention to detail

• Time management and organization

• Problem-solving ability

• Team collaboration

Work Environment & Schedule

• Monday - Friday 8:30 - 5:30 & some Saturdays 10-4

Compensation & Benefits

• Competitive hourly wage or salary + leasing commissions/bonuses

• Health, dental, and vision insurance (if applicable)

• Paid time off and holidays

• Opportunities for career growth and advancement