Leasing Consultant

Coastal Ridge Real Estate; Canal Winchester (OH); On-site; USD 38,000 - 44,000; Full time

Job summary

Coastal Ridge Real Estate is seeking a Leasing Consultant to support leasing targets and daily resident interactions at Greenway Vista in Canal Winchester, OH. The role involves tours, prompt responses, and guiding applicants through the leasing process.

You’ll work with Entrata/OneSite/RealPage and maintain accurate lead data, contributing to marketing efforts and resident satisfaction in a fast-paced multifamily environment.

Qualifications

• High school diploma or equivalent required.
• Willingness to obtain licenses/certifications as required by state/local jurisdictions.
• Previous leasing and sales experience preferred; multifamily or student housing a plus.
• Strong computer literacy and ability to learn new systems quickly.

Responsibilities

• Contribute to individual and team leasing targets and goals.
• Greet, engage, and build rapport with prospective residents.
• Provide property tours and tailor experience to each prospect.
• Close leasing by addressing objections and securing commitments.
• Respond to leasing inquiries within 24 hours via phone, email, or in person.
• Enter and maintain lead information in Entrata and follow up with prospects.
• Understand site leasing trends and guide prospects to leasing decisions.
• Maintain office, model units, and common areas in tour route.
• Participate in community marketing and resident event planning.
• Guide applicants through the application process and ensure lease accuracy.

Skills

Strong computer literacy

Education

High school diploma or equivalent

Tools

Entrata

OneSite

RealPage

Job description

As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

Greenway Vista is a new apartment community in the Canal Winchester area of Columbus, Ohio, offering thoughtfully designed one- and two-bedroom apartments in a setting that balances modern living with convenient access to major employment centers and outdoor recreation. Located near Rickenbacker International Airport, the Southeast Columbus industrial corridor, and the rapidly growing employment hubs surrounding the area, the community provides residents with convenient access to thousands of jobs in logistics, manufacturing, healthcare, and technology. Residents enjoy contemporary apartment homes featuring upscale finishes alongside community amenities including a resort-style pool, fitness center, coworking spaces, pet-friendly amenities, community garden, and direct access to the Blacklick Creek Greenway Trail. Designed to foster connection, convenience, and quality living, Greenway Vista offers an exceptional residential experience while providing team members the opportunity to make a meaningful impact within a growing community focused on service, resident satisfaction, and operational excellence.

What You’ll Own:

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.