Leasing Consultant

Coastal Ridge Real Estate; Madison Township (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits programs

Job summary

Coastal Ridge Real Estate is looking for a Leasing Consultant to play a pivotal role in leasing efforts and resident interactions at their community in Madison Township, Ohio. You will be responsible for providing exceptional experiences and achieving leasing goals.

The ideal candidate will have a high school diploma, strong customer service skills, and previous leasing experience. Competitive benefits are offered to associates committed to excellence.

Qualifications

• Willingness to obtain necessary licenses and certifications.
• Previous leasing and sales experience preferred.
• Strong computer literacy and quick learning ability.

Responsibilities

• Engage with prospective residents and perform property tours.
• Achieve individual and team leasing goals.
• Maintain accurate lead information and respond to inquiries promptly.

Skills

Customer service

Sales experience

Communication

Problem-solving

Education

High school diploma or equivalent

Tools

Entrata

Microsoft Excel

Job description

What You’ll Do

As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work

You’ll work at one of our Conventional properties in Blacklick, OH.

What You’ll Own

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect’s needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
• Perform other duties as assigned.

What You’ll Bring

• High school diploma or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions.
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly.
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

What You’ll Get

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.