Leasing Concierge: Community Experience Lead

Mark--taylor-Residentia; Phoenix (AZ); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Rent discounts

Amenities access

Employee appreciation events

Career growth opportunities

401(k) with company match

Paid time off

Medical, Dental, Vision benefits

Job summary

Mark-Taylor in Phoenix, AZ is seeking a Leasing Consultant to welcome residents and prospective residents, conduct informative tours, and guide applicants through the rental process. You will help manage apartment availability, pricing, and resident files while delivering exceptional customer care.

The role requires at least 1 year of sales or customer service experience, strong communication skills, and proficiency with MS Office.

Qualifications

• At least 1 year of sales or customer service experience.
• Strong verbal and written communication.
• Proficiency with MS Office.
• Basic English writing and speaking.
• Ability to resolve conflicts and provide high level customer care.
• Time management and organizational skills.

Responsibilities

• Greet residents and prospective residents and provide an exceptional experience.
• Conduct detailed tours with prospective residents.
• Close the sale and guide through the complete application process.
• Maintain resident files and manage payments and availability.
• Uphold Mark-Taylor brand standards in every interaction.

Skills

Sales

Customer service

Communication

Time management

Organization

MS Office

English proficiency

Education

Associates or Bachelor's degree

Tools

Microsoft Office Suite

Job description

Mark-Taylor in Phoenix, AZ is seeking a Leasing Consultant to welcome residents and prospective residents, conduct informative tours, and guide applicants through the rental process. You will help manage apartment availability, pricing, and resident files while delivering exceptional customer care.

The role requires at least 1 year of sales or customer service experience, strong communication skills, and proficiency with MS Office.