Leasing Concierge — Superior Resident Experience

Mark-Taylor, Inc.; Phoenix (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Rent discounts

Amenities access

Employee appreciation events

Career growth

401(k) with company match

Paid time off, holidays

Medical, Dental, Vision benefits

Job summary

Mark-Taylor, Inc. in Phoenix, AZ is hiring a Leasing Consultant for the Arts District community. You will greet residents and prospects, tour units, guide applicants through the process, and help manage pricing and occupancy while delivering exceptional service.

The position requires at least a year in sales or customer service, strong communication, and strong organizational skills. Associates or bachelor’s degree preferred; benefits and growth opportunities available.

Qualifications

• A minimum of one year of sales or customer service experience.
• Comfort and ability to resolve conflict and provide a high level of customer care.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal orientated, self-starter work ethic.

Responsibilities

• Serve as the “face” of Mark-Taylor—greeting prospective & current residents and providing an exceptional experience.
• Conduct detailed and informative tours with prospective residents.
• Close the sale—guide prospects through the complete application process and follow up.
• Create positive experiences for residents through all communication channels.
• Maintain resident files, accept rental payments, and actively manage availability and pricing.
• Generate a world-class community experience reflecting Mark-Taylor’s high brand standards.

Skills

Customer service

Conflict resolution

Verbal communication

Written communication

Time management

Organizational skills

Self-starter

Goal oriented

Education

Associates degree preferred

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Mark-Taylor, Inc. in Phoenix, AZ is hiring a Leasing Consultant for the Arts District community. You will greet residents and prospects, tour units, guide applicants through the process, and help manage pricing and occupancy while delivering exceptional service.

The position requires at least a year in sales or customer service, strong communication, and strong organizational skills. Associates or bachelor’s degree preferred; benefits and growth opportunities available.