Leasing & Compliance Specialist - Affordable Housing

WMFHA; Tacoma (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive pay based on experience

Full-time opportunity

Supportive, team-oriented environment

Grow within affordable housing and PM

Job summary

WMFHA is seeking a Leasing Agent in Tacoma, WA to manage the rental process and compliance documentation for affordable housing. You will respond to inquiries, conduct tours, and help residents complete applications while ensuring accurate records and timely paperwork.

The role emphasizes strong customer service, organization, and the ability to work independently in a fast-paced housing environment. Experience with HUD/Section 8/LIHTC is a plus.

Qualifications

• Previous leasing, property management, or residential housing experience.
• Experience completing, organizing, and submitting compliance-related paperwork is highly preferred.
• Familiarity with affordable housing programs, including HUD, Section 8, or LIHTC/Tax Credit housing, is a plus.
• Experience reviewing rental applications, verifying information, and maintaining accurate records.
• Strong organizational skills and attention to detail, especially when managing time-sensitive documentation.
• Excellent customer service and communication skills.
• Comfortable using computers, Microsoft Office, and property management software.
• Ability to manage multiple applications, prioritize deadlines, and work independently.
• Professional, dependable, and comfortable working with residents from diverse backgrounds.

Responsibilities

• Respond to leasing inquiries, answer questions, and assist prospective residents throughout the rental process.
• Schedule and conduct property tours, explain rental qualifications, and communicate available housing options.
• Process rental applications, verify applicant information, and collect required supporting documents.
• Prepare, complete, and submit housing compliance paperwork accurately and within required deadlines.
• Assist with income verification, eligibility documentation, and certification paperwork for affordable housing programs.
• Maintain organized applicant files and ensure documentation meets applicable housing requirements.
• Follow up with applicants regarding missing information, outstanding paperwork, and application status.
• Coordinate lease signings, move-ins, and communication between residents and property management.
• Maintain accurate leasing records and update property management systems.
• Support compliance with Fair Housing regulations and applicable affordable housing guidelines.

Skills

Customer service

Organization

Attention to detail

Compliance documentation

Housing programs knowledge

Tools

Microsoft Office

Property management software

Job description

WMFHA is seeking a Leasing Agent in Tacoma, WA to manage the rental process and compliance documentation for affordable housing. You will respond to inquiries, conduct tours, and help residents complete applications while ensuring accurate records and timely paperwork.

The role emphasizes strong customer service, organization, and the ability to work independently in a fast-paced housing environment. Experience with HUD/Section 8/LIHTC is a plus.