Leasing Agent

WMFHA; Tacoma (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive pay based on experience

Full-time opportunity

Supportive, team-oriented environment

Grow within affordable housing and PM

Job summary

WMFHA is seeking a Leasing Agent in Tacoma, WA to manage the rental process and compliance documentation for affordable housing. You will respond to inquiries, conduct tours, and help residents complete applications while ensuring accurate records and timely paperwork.

The role emphasizes strong customer service, organization, and the ability to work independently in a fast-paced housing environment. Experience with HUD/Section 8/LIHTC is a plus.

Qualifications

• Previous leasing, property management, or residential housing experience.
• Experience completing, organizing, and submitting compliance-related paperwork is highly preferred.
• Familiarity with affordable housing programs, including HUD, Section 8, or LIHTC/Tax Credit housing, is a plus.
• Experience reviewing rental applications, verifying information, and maintaining accurate records.
• Strong organizational skills and attention to detail, especially when managing time-sensitive documentation.
• Excellent customer service and communication skills.
• Comfortable using computers, Microsoft Office, and property management software.
• Ability to manage multiple applications, prioritize deadlines, and work independently.
• Professional, dependable, and comfortable working with residents from diverse backgrounds.

Responsibilities

• Respond to leasing inquiries, answer questions, and assist prospective residents throughout the rental process.
• Schedule and conduct property tours, explain rental qualifications, and communicate available housing options.
• Process rental applications, verify applicant information, and collect required supporting documents.
• Prepare, complete, and submit housing compliance paperwork accurately and within required deadlines.
• Assist with income verification, eligibility documentation, and certification paperwork for affordable housing programs.
• Maintain organized applicant files and ensure documentation meets applicable housing requirements.
• Follow up with applicants regarding missing information, outstanding paperwork, and application status.
• Coordinate lease signings, move-ins, and communication between residents and property management.
• Maintain accurate leasing records and update property management systems.
• Support compliance with Fair Housing regulations and applicable affordable housing guidelines.

Skills

Customer service

Organization

Attention to detail

Compliance documentation

Housing programs knowledge

Tools

Microsoft Office

Property management software

Job description

OPTI STAFFING GROUP IS HIRING!

Opening: Leasing Agent

City: Tacoma, WA

Pay: $22-24/hr DOE

Schedule: Full-Time

WHO THEY ARE:

Our client is an established nonprofit housing organization dedicated to providing affordable housing and supporting communities throughout the Pacific Northwest. Their team takes pride in creating welcoming environments, building strong resident relationships, and helping individuals and families find stable housing.

They are looking for a detail-oriented, personable Leasing Agent who enjoys working with people, staying organized, and managing the administrative side of the leasing process. This is a great opportunity for someone who brings strong customer service skills along with experience handling housing applications and compliance documentation.

WHAT YOU'LL DO:

• Respond to leasing inquiries, answer questions, and assist prospective residents throughout the rental process.
• Schedule and conduct property tours, explain rental qualifications, and communicate available housing options.
• Process rental applications, verify applicant information, and collect required supporting documents.
• Prepare, complete, and submit housing compliance paperwork accurately and within required deadlines.
• Assist with income verification, eligibility documentation, and certification paperwork for affordable housing programs.
• Maintain organized applicant files and ensure documentation meets applicable housing requirements.
• Follow up with applicants regarding missing information, outstanding paperwork, and application status.
• Coordinate lease signings, move-ins, and communication between residents and property management.
• Maintain accurate leasing records and update property management systems.
• Support compliance with Fair Housing regulations and applicable affordable housing guidelines.

WHAT'S IN IT FOR YOU:

• Competitive pay based on experience
• Full-time opportunity with an established organization
• Supportive, team-oriented work environment
• Opportunity to grow within affordable housing and property management
• Make a meaningful difference by helping individuals and families secure housing

WHAT YOU NEED TO HAVE:

• Previous leasing, property management, or residential housing experience.
• Experience completing, organizing, and submitting compliance-related paperwork is highly preferred.
• Familiarity with affordable housing programs, including HUD, Section 8, or LIHTC/Tax Credit housing, is a plus.
• Experience reviewing rental applications, verifying information, and maintaining accurate records.
• Strong organizational skills and attention to detail, especially when managing time-sensitive documentation.
• Excellent customer service and communication skills.
• Comfortable using computers, Microsoft Office, and property management software.
• Ability to manage multiple applications, prioritize deadlines, and work independently.
• Professional, dependable, and comfortable working with residents from diverse backgrounds.

THE IDEAL CANDIDATE:

We're looking for someone who brings more to the table than just leasing experience! The ideal candidate understands the importance of accurate documentation, enjoys working with residents, and can confidently manage the paperwork that comes with affordable housing.

Previous experience preparing and submitting compliance documentation would be a major advantage for this position.