Leasing & Community Experience Specialist

The-Scion-Group; Denton (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

The Arch Denton in Denton, TX, is seeking an Experience Team Member to blend marketing, relationship building, administration and customer service. This role operates in a fast‑paced, collegiate environment and requires outstanding interpersonal and problem‑solving skills.

Responsibilities include leading tours, supporting sales initiatives, assisting with local marketing, social media engagement, and maintaining office operations at the property.

Qualifications

• Customer-centric mindset.
• Agility & flexibility with a frequently changing environment.
• Great communication & interpersonal skills with a diverse population.
• Reliability & self‑discipline.
• Availability to work during summer, holidays, and Turn periods.
• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on‑call rotation.

Responsibilities

• Provide community and amenity tours and prioritize customer interactions.
• Give feedback on sales barriers and customer objections to management.
• Execute sales and engagement initiatives as directed by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and cross‑platform engagement for customers.
• Assist with planning, promoting and executing customer experience and engagement initiatives.

Skills

Customer service

Sales

Marketing support

Administration

Interpersonal skills

Job description

The Arch Denton in Denton, TX, is seeking an Experience Team Member to blend marketing, relationship building, administration and customer service. This role operates in a fast‑paced, collegiate environment and requires outstanding interpersonal and problem‑solving skills.

Responsibilities include leading tours, supporting sales initiatives, assisting with local marketing, social media engagement, and maintaining office operations at the property.