Leasing & Community Experience Assistant

A Property Management Company; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

A Property Management Company in Chicago, IL is seeking an Assistant Property Manager to join our team on site. The role involves answering the leasing office phone, greeting prospects, giving tours, processing lease applications, and coordinating with residents and maintenance to ensure smooth operations.

The ideal candidate has at least 1 year of apartment leasing and customer service experience, strong organization, and a positive, proactive work ethic.

Qualifications

• 1 year of customer service and/or sales experience.
• Excellent customer service and communication skills, commitment to solve resident issues.
• High School Diploma or Equivalent
• 1 Year Apartment leasing required
• Strong filing, computer and organization skills
• Positive attitude, willingness to learn, strong work ethic and pride in work product
• Valid Driver's License

Responsibilities

• Answer leasing office phone and greet prospects
• Tour apartments with prospective tenants
• Track Leasing Prospects
• Complete Lease Applications and assist in verification of applications
• Contact applicants and residents to obtain financial information to complete certifications
• Plan and oversee social programs and property sponsored events for residents
• Ensure accuracy and timeliness of bank deposits, and record collections activity on property management software
• Assist with rent collections by contacting residents to discuss and collect late rents striving for zero delinquency each month
• Communicate with residents regarding requested work orders, and schedule work to be done with maintenance staff
• Track status and completion of work orders on our property management software
• Assist with community inspections
• Other duties as assigned

Skills

Customer Service

Communication

Organization

Positive attitude

Education

High School Diploma

Job description

A Property Management Company in Chicago, IL is seeking an Assistant Property Manager to join our team on site. The role involves answering the leasing office phone, greeting prospects, giving tours, processing lease applications, and coordinating with residents and maintenance to ensure smooth operations.

The ideal candidate has at least 1 year of apartment leasing and customer service experience, strong organization, and a positive, proactive work ethic.