Leasing & Community Care Specialist

The Dinerstein Companies; Orlando (FL); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) match

Life insurance

Disability insurance

HSA

FSA

Well-being program

Work-life balance

Descripción de la vacante

The Dinerstein Companies is seeking a Community Assistant to be the face of our property and support leasing efforts, including inquiries, tours, follow-ups, and guiding prospects through the application process.

As part of the on-site management team, you will maintain organized lease files, report traffic and lease metrics, and deliver high-energy, professional service to residents and prospects, while participating in events and handling after-hours calls.

Formación

• Previous experience in customer service or a related field is a plus, but your passion and people skills are what truly shine.
• A commitment to staying informed about the property.
• Detail-oriented mindset and the ability to manage multiple tasks efficiently.
• A friendly demeanor that establishes you as a trusted advisor for prospective and current residents.

Responsabilidades

• Managing all leasing inquiries, conducting tours, performing follow-ups, and assisting prospects with the application process.
• Ensuring digital and/or physical lease files are accurate, complete, and organized.
• Reporting traffic, application, and lease number variances to appropriate team members.
• Ensuring daily tasks and follow-ups are completed and documented.
• Providing excellent customer service to residents, parents, and prospects.
• Managing resident requests, concerns, and complaints in a timely manner.

Conocimientos

Customer service experience

People skills

Detail oriented

multitasking

Friendly demeanor

Descripción del empleo

The Dinerstein Companies is seeking a Community Assistant to be the face of our property and support leasing efforts, including inquiries, tours, follow-ups, and guiding prospects through the application process.

As part of the on-site management team, you will maintain organized lease files, report traffic and lease metrics, and deliver high-energy, professional service to residents and prospects, while participating in events and handling after-hours calls.