Leasing Associate

AOG Living; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

AOG Living is seeking a Leasing Associate to market, lease, and maintain positive resident relations at a multi-family property. The role emphasizes achieving high occupancy and retention through professional service and effective marketing.

The Leasing Associate will report to the Community Manager or Regional Property Supervisor and will perform the full cycle of leasing activities, from lead generation to move-out, ensuring brand standards and Fair Housing compliance.

Qualifications

• Experience in apartment leasing or sales.
• Ability to read, write and communicate effectively with residents and prospects.
• Demonstrate sales skills: generate leads, present, qualify, and close.
• Math skills to calculate prorated rents, deposits, etc.
• Proficient with property management software and MS Office.
• Basic knowledge of Fair Housing Laws.

Responsibilities

• Perform all sales and leasing activities: greet prospects, tour property and amenities.
• Maintain marketing standards and communicate upkeep needs to management and maintenance.
• Record all inquiries and traffic according to policy.
• Process applications, leases, move-ins, renewals and move-outs per policy.
• Use on-site software to track apartment availability and market trends.
• Design and execute marketing plans to drive traffic to the property.

Skills

Sales skills

Communication

Math skills

Property software

MS Office

Fair Housing

Customer service

Marketing

Education

High school diploma or equivalent

Tools

Property management software

Job description

Our national multi-family management company seeks a Leasing Associate with a "Whatever it Takes" attitude to be responsible for marketing, leasing, and maintaining positive resident relations.

Summary

The Leasing Associate is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with the prospect and current residents, clients, and vendors.

Job Summary

Responsible for marketing, leasing, and maintaining positive resident relations.

REPORTS TO

Community Manager, Assistant Community Manager and/or Regional Property Supervisor

SUPERVISES

None

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
• Ensure the property and show units meet the Company’s standards for the marketing/leasing tour. Communicate upkeep needs with Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to Company policy.
• Ensure application is completed according to Company policy.
• Ensure the lease is completed according to Company policy.
• Ensure the move-in process is completed according to Company policy.
• Ensure the renewal process is completed according to Company policy.
• Ensure the move-out process is completed according to Company policy.
• Use on-site property software to track apartment availability.
• Be knowledgeable of market trends and competitor conditions that may impact on the property’s occupancy. Prepare market survey.
• Design marketing plan and activities to drive traffic to the property.
• Complete outreach marketing and record all marketing efforts.
• Proficiency in using the internet for marketing, including Craig’s List, Google, and other search engines.
• Distribute newsletters, flyers, and resident notices.

Qualifications

DEGREES AND DIPLOMAS

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales

Knowledge, Skills, And Abilities

• Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality).
• Must be able to read, write and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents.
• Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
• Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
• Proficiency in using property management software(s), as well as Microsoft Office to complete the required reports, create marketing flyers, etc.
• Must have basic knowledge of Fair Housing Laws