Leasing Associate

Allied Orion Group; Katy (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

The Allied Orion Group is seeking a Leasing Associate at The Avalon in Katy, TX. This role focuses on marketing, leasing, and maintaining positive resident relations to achieve high occupancy.

You will greet prospects, tour property, qualify leads, process applications and leases, coordinate move-ins and renewals, and use ResMan and MS Office to track activity and prepare reports. Prior leasing or customer-service experience is preferred.

Qualifications

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales.
• Experience in a customer service-related industry is preferred.

Responsibilities

• Greet and qualify prospects; tour property and amenities.
• Ensure property and show units meet company marketing/leasing standards; communicate upkeep needs.
• Record all telephone and in-person traffic per company policy.
• Ensure applications are completed per policy.
• Ensure leases are completed per policy.
• Facilitate move-in process per policy.
• Oversee renewal and move-out processes per policy.
• Use on-site property software to track apartment availability.
• Monitor market trends and prepare market surveys.
• Design and execute marketing plans to drive traffic to the property.
• Complete outreach marketing and record all efforts.
• Utilize internet marketing (CraigsList, Google, and others).
• Distribute newsletters, flyers, and resident notices.

Skills

Sales skills

Customer service

Communication

Math skills

Education

High school diploma or equivalent

Tools

ResMan

Microsoft Office

Job description

Job Details

Level: Entry, Job Location: The Avalon - Katy, TX 77450, Job Category: Sales/Leasing, Our national multi-family management company seeks a Leasing Associate with a \"Whatever it Takes\" attitude to be responsible for marketing, leasing, and maintaining positive resident relations.

Summary

The Leasing Associate is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with the prospect and current residents, clients, and vendors.

Job Summary

Responsible for marketing, leasing, and maintaining positive resident relations.

Reports To

Community Manager, Assistant Community Manager and/or Regional Property Supervisor

Supervises

None

Essential Functions

• Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
• Ensure the property and show units meet the Company's standards for the marketing/leasing tour. Communicate upkeep needs with Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to Company policy.
• Ensure application is completed according to Company policy.
• Ensure the lease is completed according to Company policy.
• Ensure the move-in process is completed according to Company policy.
• Ensure the renewal process is completed according to Company policy.
• Ensure the move-out process is completed according to Company policy.
• Use on-site property software to track apartment availability.
• Be knowledgeable of market trends and competitor conditions that may impact on the property's occupancy. Prepare market survey.
• Design marketing plan and activities to drive traffic to the property.
• Complete outreach marketing and record all marketing efforts.
• Proficiency in using the internet for marketing, including Craig's List, Google, and other search engines.
• Distribute newsletters, flyers, and resident notices.

Qualifications

Degrees and Diplomas

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales.

Knowledge, Skills, and Abilities

• Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality).
• Must be able to read, write and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents.
• Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
• Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
• Proficiency in using property management software(s) ResMan, as well as Microsoft Office to complete the required reports, create marketing flyers, etc.
• Must have basic knowledge of Fair Housing Laws.