Leasing Associate

AOG Living; Katy (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

AOG Living is seeking a Leasing Associate to market, lease, and maintain positive resident relations. You will greet prospects, tour properties, and guide applicants through the leasing process in a dynamic multi-family environment.

Responsibilities include marketing activities, traffic driving, and ensuring leases and move-ins comply with company policy, with emphasis on customer service and occupancy goals.

Qualifications

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales.
• Strong sales, customer service, and communication skills.
• Knowledge of Fair Housing Laws is a plus.

Responsibilities

• Greet and qualify prospects, tour property and amenities.
• Ensure the property and show units meet company standards; communicate upkeep needs.
• Record all phone and in-person traffic per policy.
• Ensure application and lease are completed per policy.
• Manage move-in, renewal, and move-out processes per policy.
• Use on-site property software to track apartment availability.
• Monitor market trends and prepare market surveys.
• Design marketing plans and activities to drive traffic to the property.
• Execute outreach marketing and record efforts.
• Utilize internet marketing (Craigslist, Google, etc.).
• Distribute newsletters, flyers, and resident notices.

Skills

Apartment leasing

Customer service

Sales skills

Communication

Mathematical skills

ResMan

Microsoft Office

Fair Housing Laws

Education

High school diploma or equivalent

1 year experience in apartment leasing and/or sales

Tools

ResMan

Microsoft Office

Job description

Our national multi-family management company seeks a Leasing Associate with a \"Whatever it Takes\" attitude to be responsible for marketing, leasing, and maintaining positive resident relations.

Summary

The Leasing Associate is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with the prospect and current residents, clients, and vendors.

JOB SUMMARY

Responsible for marketing, leasing, and maintaining positive resident relations.

REPORTS TO

Community Manager, Assistant Community Manager and/or Regional Property Supervisor

SUPERVISES

None

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
• Ensure the property and show units meet the Companys standards for the marketing/leasing tour. Communicate upkeep needs with Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to Company policy.
• Ensure application is completed according to Company policy.
• Ensure the lease is completed according to Company policy.
• Ensure the move-in process is completed according to Company policy.
• Ensure the renewal process is completed according to Company policy.
• Ensure the move-out process is completed according to Company policy.
• Use on-site property software to track apartment availability.
• Be knowledgeable of market trends and competitor conditions that may impact on the propertys occupancy. Prepare market survey.
• Design marketing plan and activities to drive traffic to the property.
• Complete outreach marketing and record all marketing efforts.
• Proficiency in using the internet for marketing, including Craigs List, Google, and other search engines.
• Distribute newsletters, flyers, and resident notices.

Qualifications

DEGREES AND DIPLOMAS

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales

KNOWLEDGE, SKILLS, AND ABILITIES

• Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality).
• Must be able to read, write and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents.
• Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
• Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
• Proficiency in using property management software(s) ResMan, as well as Microsoft Office to complete the required reports, create marketing flyers, etc.
• Must have basic knowledge of Fair Housing Laws