Leasing Associate

AOG Living; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

AOG Living is seeking a Leasing Associate to market, lease, and maintain positive resident relations for a multi-family property. You will greet prospects, tour units, and qualify tenants while coordinating with the management team to meet occupancy goals.

The role requires strong customer service skills, sales ability, and familiarity with property management software such as ResMan. On-site marketing and affordable lead generation are part of the responsibilities.

Qualifications

• Experience in apartment leasing or a customer service-related industry.
• Ability to read, write and communicate effectively to complete documents and lease agreements.
• Demonstrate sales skills: generating leads, presenting, qualifying prospects, closing.
• Math skills at high school level to calculate prorated rents and deposits.
• Proficiency with ResMan and Microsoft Office for reports and flyers.
• Basic knowledge of Fair Housing Laws.

Responsibilities

• Greet and qualify prospects, tour property and amenities.
• Market the property and design plans to drive traffic.
• Track apartment availability using on-site software.
• Ensure applications and leases are completed per policy.
• Assist with move-in, renewal, or move-out processes per policy.
• Record all traffic and marketing efforts; run market surveys.
• Distribute newsletters, flyers, and resident notices.

Skills

Sales skills

Leasing experience

Customer service

Communication

Microsoft Office

Math skills

Marketing

Internet marketing

Newsletter distribution

Education

High school diploma or equivalent

1 year leasing experience

Tools

ResMan

Microsoft Office

Job description

Our national multi-family management company seeks a Leasing Associate with a "Whatever it Takes" attitude to be responsible for marketing, leasing, and maintaining positive resident relations.

Summary

The Leasing Associate is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with the prospect and current residents, clients, and vendors.

Job Summary

Responsible for marketing, leasing, and maintaining positive resident relations.

REPORTS TO:

Community Manager, Assistant Community Manager and/or Regional Property Supervisor

SUPERVISES:

None

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
• Ensure the property and show units meet the Company’s standards for the marketing/leasing tour. Communicate upkeep needs with Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to Company policy.
• Ensure application is completed according to Company policy.
• Ensure the lease is completed according to Company policy.
• Ensure the move-in process is completed according to Company policy.
• Ensure the renewal process is completed according to Company policy.
• Ensure the move-out process is completed according to Company policy.
• Use on-site property software to track apartment availability.
• Be knowledgeable of market trends and competitor conditions that may impact on the property’s occupancy. Prepare market survey.
• Design marketing plan and activities to drive traffic to the property.
• Complete outreach marketing and record all marketing efforts.
• Proficiency in using the internet for marketing, including Craig's List, Google, and other search engines.
• Distribute newsletters, flyers, and resident notices.

Qualifications

DEGREES AND DIPLOMAS

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales

Knowledge, Skills, And Abilities

• Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality).
• Must be able to read, write and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents.
• Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
• Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
• Proficiency in using property management software(s) ResMan, as well as Microsoft Office to complete the required reports, create marketing flyers, etc.
• Must have basic knowledge of Fair Housing Laws